Frot Desk Staff

Overview Willow Valley Resort is looking for part time Front Desk help weeknights and or weekends. Duties include answering the phone, making reservations and checking in guests at the resort. This vital role involves front desk operations, providing exceptional customer service, and supporting office management tasks to ensure a smooth and efficient workplace environment. The ideal candidate will demonstrate excellent organizational skills, strong communication abilities, and a proactive attitude to handle multiple responsibilities with enthusiasm.

Job Type:

Part-time, Year Round. College Students encouraged to apply. Benefits working at the resort include pool usage & free golf. Responsibilities Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly Manage multi-line phone systems with professionalism, answering inquiries and directing calls efficiently Handle all front desk duties including check-ins, appointment scheduling, and visitor sign-in procedures Maintain organized filing systems, data entry logs, and accurate record keeping using Microsoft Office and Google Workspace tools Support office management tasks such as calendar management, appointment setting, and basic bookkeeping using QuickBooks Assist with clerical duties including proofreading documents, managing correspondence, and supporting administrative projects Ensure proper phone etiquette is maintained at all times while providing excellent customer support and support for internal teams Skills Proven experience working at a front desk or in an office environment with strong organizational skills Excellent communication skills in both English and bilingual capabilities (if applicable) Proficiency with computer literacy including Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, data entry, and general office software Familiarity with multi-line phone systems and phone etiquette best practices Strong clerical skills such as filing, proofreading, typing accuracy, and document management Experience with office management tools like calendar management and personal assistant tasks Knowledge of bookkeeping software like QuickBooks is a plus for supporting basic financial tasks Ability to prioritize tasks efficiently using time management techniques in a fast-paced environment Join us as a Front Desk Staff member to be the friendly face that keeps our office running smoothly! Your organizational prowess combined with your customer service excellence will make a meaningful impact every day. We value proactive individuals eager to grow their administrative expertise while supporting our team's success.

Work Location:

In person

Job Type:

Part-time Pay:

From $12.09 per hour Expected hours: 16 - 32 per week

Benefits:

Employee discount

Work Location:

In person