Gauge Service Coordinator

Description:

Essential Functions Primary contact for customers throughout the full cycle of their equipment servicing Frequent and timely updates for the customer, ensuring a high-quality customer service experience Provide calibration documentation for the customers' compliance requirements Maintain inventory of gauge service parts Assist with sales orders and purchase orders This role is in a shop environment and primarily administrative in nature, with some receiving, packaging, pulling, and lifting upwards of 50 lbs. Overall support of the gauge service team

Requirements:

Knowledge, Skills and Abilities Use a bulleted list to outline the knowledge, skills and abilities required for the position.

For example:

Professional demeanor with a strong sense of customer service By phone, email, and in-person, communicate clearly and concisely with the gauge service team, with team members in other departments, and with customers Qualifications Expert user of MS Office Suite MS Dynamics 365 experience highly valued Experience in a calibration or laboratory testing environment highly valued Coordinate the gauge service department with minimal supervision Work Environment & Physical Requirements This is a hands-on, active role in a warehouse setting: Standing and walking throughout the entire shift Regular lifting (50 lbs. unassisted; heavier items with equipment or team lift) Working in a non-climate-controlled environment (warm temperatures and humidity during spring-fall months) Laboratory facilities contain minor, fully shielded radiation sources used strictly for materials testing All areas are monitored and controlled under strict safety protocols Exposure risk is minimal and well below occupational safety thresholds