General Manager

General Manager at The Talent Shop General Manager at The Talent Shop in Newtown Square, Pennsylvania Posted in about 20 hours ago.

Type:

full-time

Job Description:

Our client is seeking an experienced and highly motivated Senior General Manager to lead restaurant operations and deliver exceptional guest experiences. This role requires a strong leader with a proven ability to drive financial performance, develop high-performing teams, and maintain operational excellence in a fast-paced hospitality environment. Key Responsibilities Operational & Financial Leadership Oversee all aspects of restaurant operations to ensure efficiency, profitability, and compliance Manage budgeting, forecasting, and cost controls to maximize financial performance Monitor inventory levels and implement effective waste reduction strategies Maintain accurate financial reporting, payroll administration, and expense management Develop and implement business strategies to drive revenue growth and operational improvements Team Management & Development Lead recruitment, hiring, onboarding, and training initiatives Develop staff schedules to ensure appropriate coverage and productivity Conduct performance evaluations and provide ongoing coaching and feedback Foster a culture of accountability, teamwork, and service excellence Guest Experience & Quality Assurance Ensure the highest standards of customer service and guest satisfaction Address and resolve customer concerns in a timely and professional manner Oversee food quality, service standards, and cleanliness across all areas Collaborate with culinary leadership on menu development and innovation Marketing & Community Engagement Execute marketing and promotional initiatives to drive customer traffic Build and maintain relationships within the local community Support brand awareness efforts through events and partnerships Qualifications Proven experience as a General Manager or senior leadership role within the restaurant or hospitality industry Strong financial acumen with experience in budgeting, forecasting, and cost management Demonstrated leadership skills with the ability to motivate and develop teams Excellent communication, interpersonal, and problem-solving abilities Thorough knowledge of food and beverage operations, including health and safety regulations Highly organized with the ability to manage multiple priorities effectively Flexible schedule, including availability for evenings, weekends, and holidays