General Manager Cooperative Grocery Store

Lovettsville Cooperative Market General Manager The vibrant Lovettsville Cooperative Market (LCM), a go-to destination for fresh flavors, quality, and community, seeks a General Manager. Offering an array of locally sourced foods and unique products, LCM is a full-service, community-owned grocery store aimed at fostering a vibrant local economy in Lovettsville, Virginia, and the surrounding area. TheCo-op invests profits back into its member-owned store and into local initiatives. More than just a grocery store, it's a lively gathering place, hosting exciting events and programs tailored to community interests. Position Summary Working closely with the Board of Directors, the General Manager will lead and manage the Lovettsville Cooperative Market ("the co-op", "LCM") operations in a manner that aligns with LCM's mission, vision, values, by-laws and policies, fostering successful cooperative grocery store day-to-day operations and furthering larger strategic and community-oriented goals. Mission The Lovettsville Cooperative Market offers fairly and sustainably produced healthy products in a member-owned grocery store to members and non-members alike. We are committed to policies, practices, and values that promotes a just and mutually supportive work culture, a vibrant community and a strong local economy. Status & Reporting Structure

Reports To:

Board of Directors

FLSA Status:

Exempt

Supervises:

Department Heads, Marketing Manager, Bookkeeper Essential Responsibilities and Functions The primary responsibilities of the General Manager are outlined within the LCM Policy Governance Manual, including achievement of organizational ENDS, within established Executive Limitations, specifically including but not limited to: Planning

• Assist board president with organizing board meeting agendas and board work plan.
• Set measurable financial and operational goals for all departments and review department reports with managers regularly.
• Plan and implement changes in store facilities, including budget development and operational implementation.
• Maintain succession readiness by ensuring at least one other manager is cross-trained and familiar with Board/GM processes to serve as interim successor; maintain current role descriptions, an operations manual, an employee succession plan, and cross-training plans to address vacancies. Finance
• Supervise bookkeeper
• Ensure preparation of timely and accurate financial statements.
• Report to board on financial performance of co-op.
• Ensure preparation of annual capital, operating, and cash flow budgets (1-year and 5-year) for board approval.
• Monitor deviations from budget, take corrective action, and report to board on actions taken.
• Approve capital expenditures within board accepted budget.
• Obtain financing with board approval. Represent the co-op in negotiating loans, leases and contracts. Operations
• Supervise department managers, including but not limited to grocery, wellness, produce, marketing, and deli.
• Ensure compliance with all applicable laws: business licenses, permits, health regulations, labor laws, etc.
• Ensure prompt, friendly, knowledgeable customer service on the part of all staff.
• Work with operational leadership team to develop store policies and procedures as needed.
• Ensure asset protection including: adequate insurance for co-op and maintain safety and security of building, equipment, inventory, staff and customers.
• Ensure cleanliness, safety, and maintenance of the co-op's physical store.
• Represent the co-op in all contract negotiations, ensuring adequate legal and expert consultation.
• Oversee expansion, remodel and major repair and maintenance projects. Negotiate with landlord as needed. Marketing and Member Services
• Oversee marketing manager
• Approve marketing plan for inclusion in annual business plan.
• Work with board and/or staff to plan and coordinate co-op sponsored community events, membership development and involvement in programs and capital share programs.
• Make presentations at membership meetings. Communicate with membership through available forums (newsletter, social media, events, special mailings, etc.) Human Resources
• Ensure development and communication of cost-effective, equitable, legal personnel policies and practices.
• Hire administrative leadership staff and approve hiring of operational leadership team staff.
• Ensure payroll is processed timely and accurately
• Ensure timely evaluations for management staff based on written job descriptions and performance standards.
• Ensure orientation and on-the-job training for all staff.
• Take disciplinary action as needed following established policies.
• Administer competitive compensation/benefit programs and approve pay increases for all employees. Physical Job Requirements The physical requirements described here are those that an employee must meet, with or without reasonable accommodation, to successfully perform the essential functions of this job.
• Ability to use computer keyboard, monitor, mouse, telephone, and various office equipment continuously.
• Ability to lift and carry up to 30 pounds frequently.
• Ability to lift and carry up to 50 pounds occasionally.
• Ability to be present in assigned work area for up to 3 hours without rest
• Ability to bend, stoop, squat, kneel, climb stairs or ladder.
• Ability to reach above shoulder height occasionally.
• Ability to talk and hear to communicate with customers.
• Finger and hand dexterity with ability to grasp and hold items of different sizes.
• Vision ability - close, distance, peripheral vision and depth perception.
• Ability to read register screen and product and shelf labels. Working Conditions The work environment described here is representative of the conditions an employee may encounter while performing the essential functions of this job.
• Frequent exposure to cold, hot, wet or humid conditions.
• Exposure to fumes, airborne particles, hazardous materials ranging from natural to chemical (store products, cleaning products, scents from working in a public setting).
• Exposure to and potential handling of fresh foods including meats and seafood.
• Handling objects that have been handled by the public.
• Frequently performs work standing on cement floors at the cash register.
• May work occasionally in temperature extremes (walk-in freezer, outside warehouse, hot kitchen, etc.).
• Noise level in the store is usually moderate to loud.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Qualifications To perform this job successfully, an individual must be able to perform each essential function satisfactorily, with or without reasonable accommodation. The requirements listed below are representative of the knowledge, skill and/or ability required.

• Minimum 5 years retail food store management experience, (General Manager, Store Manager, Operations Manager, District Manager).
• Bottom-line accountability experience for business with minimum annual sales volume of at least $3 million
• Strategic planning experience, including the ability to recognize growth opportunities, assess viability, and build alignment for vision. Ability to operationalize plans and ensure financial sustainability
• Financial acumen including the ability to interpret, construct, and manage financial statements and operating budgets
• Personal and professional values that align with cooperative principals, including a strong work ethic and personal integrity
• Ability to motivate groups, ensure accountability, and make tough decisions
• Experience using and integrating new technologies into the business
• Ability to listen, give and receive feedback, and react appropriately
• Experience working with a variety of regulatory environments found in the food sector
• Clear communication skills, both written and oral.
• Ability to build coalitions within the business, the wider co-op world, and local communities.
• Demonstrated ability to follow through on commitments

Pay:

$85,000.00 - $100,000.00 per year

Benefits:

401(k) Employee discount Paid time off

Work Location:

In person