General Manager - Restaurant

Buffalo Wild Wings is coming to Saratoga Springs. We are building a brand new ground up state of the art building. We are starting hiring of the Management Team to train and perpare for the opening! With our great construction teams the buildings go up fast. Buffalo Wild Wings, a wildly successful and fast-growing restaurant chain, is looking for enthusiastic people with a passion for creating guest loyalty!

We offer:

Tremendous career potential; medical and dental insurance plans; in-store and classroom training; a commitment to a 5-day workweek (50-55 hours); vacation pay; 401 (k); and a bonus plan.

GAME TIME ENERGY, LIFETIME EXPERIENCE

As a General Manager, you will be the expert in creating legendary guest experiences. From local restaurant marketing to Profit and Loss statement results, you will ensure that your restaurant is at the top of its game. You will oversee your restaurant management team through performance, engagement, and training initiatives. If that weren't cool enough, you will also oversee all community connection and fundraising related activities. General Managers Ensures guests are delighted, thus inspiring loyalty and repeat business. Models hospitality skills/behaviors by conducting 100% table visits of guests in the restaurant. Ensures guests are delighted thus inspiring loyalty and repeat business. Effectively handles guest complaints, resulting in delighted guests as evidenced by customer satisfaction scores. Builds positive, professional relationships with members of the community. TEAM Executes of all company specified training and development and incentive programs. Leads shift meetings, builds camaraderie, and solicits feedback. Handles shift-by-shift coaching and performance counseling of team members Creates implements and executes the department staff plan and ensures proper staffing levels are maintained to build sales and delight guests in their department. Oversees the human resource management function ensuring 100 % compliance with all employment laws, company policies, guidelines and procedures. Provides performance feedback and recognition to department team members Maintains an open door policy with team members as evidenced by surveys and turnover.

OPERATIONS

Adheres to standardized recipes 100% of time. Ensures the correct food ordered gets to the correct table 100% of the time. Utilizes all compliance systems, manager tools and procedures with 100% integrity. Conducts administrative manager functions and completes end of day transactions by 3 am. Maintains high cleanliness standards and holds team members accountable for adherence to daily, weekly and monthly cleaning schedules reflected in QSC score. Ensures adherence to ServSafe Alcohol, Food and HACCP standards as evidenced by health department audits. Assists in the roll out of new company programs, policies and procedures as requested.

SALES AND PROFIT

Manages shifts to achieve sales and profit goals (including hourly labor and cost of sales). Ensures team meets or exceeds the cost of sales actual vs. Theo target In most jobs, everyone doesn't spontaneously erupt into applause and start raining down high-fives. At Buffalo Wild Wings, that's just a Thursday night. This is the place to start the next phase of your restaurant management career. Whether you grow in our system here or your game-plan takes you elsewhere, we want you to have an experience that lasts a lifetime.

Pay:

$75,000.00 - $87,000.00 per year

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training Vision insurance

Work Location:

In person