GENEVA HOUSING AUTHORITY - HUMAN SERVICES WORKER (HELP PROGRAM)

Geneva Housing Authority Vacancy Salary range: $43,907-$55,589/yr Under the

NY HELPS

Program, the Civil Service Exam for this title has been waived. For additional information regarding the

NY HELPS

Program, please visit: https://www.cs.ny.gov/help/faq.cfm

HUMAN SERVICES WORKER QUALIFICATIONS

County Values:

All employees of Ontario County are expected to uphold and exhibit the County's shared values and behaviors to achieve the County's Vision and Mission.

MINIMUM QUALIFICATIONS

EITHER:

1.Possession of an Associate Degree, or higher; OR 2.Graduation from high school or possession of a high school equivalency diploma AND two (2) years of full-time paid experience, or its part-time equivalent, providing direct human or education-related services to clients in a public or private human services agency; OR 3.An equivalent combination of training and experience as described in (1) and (2) above.

NOTE:

Advanced education degree received will be accepted in lieu of the minimum education noted.

NOTE:

Experience in a human services agency, such as Social Services, Public Health, or Office for the Aging, that is primarily clerical or administrative in nature may be considered qualifying if it involved substantial interaction with clients and support of program service delivery, such as obtaining information from clients, assisting with completion of forms and applications, explaining program procedures, triaging client needs in person or by telephone, and supporting professional staff in the provision of services. Experience limited to routine clerical duties without significant client contact or involvement in program services will not be considered qualifying.

SPECIAL REQUIREMENT FOR APPOINTMENT

Certain assignments made to employees in this class will require reasonable access to transportation to meet field work requirements made in the ordinary course of business in a timely and efficient manner.

SPECIAL NOTE

EDUCATION:

Your degree must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education. If your degree was awarded by an educational institution outside the United States and its territories, you must provide independent verification of equivalency. A list of acceptable companies who provide this service can be found on the Internet at http://www.cs.ny.gov/jobseeker/degrees.cfm. You must pay the required evaluation fee.

DISTINGUISHING FEATURES OF THE CLASS

This position assists professional staff in a variety of assignments. The specific duties will vary according to the assigned program area, though most will involve significant contact with the public. Duties may include determination and verification of eligibility for programs/services, assisting clients in accessing and providing supportive services. Work is carried out under direct supervision of a higher-level position. Does related work as required.

TYPICAL WORK ACTIVITIES

(Illustrative only) Interviews clients and obtains information required to determine eligibility for various programs; Assists in gathering of information for Human Services Agency personnel from a variety of sources, including public and private social agencies, law enforcement agencies, courts, victims, employers, etc.; Reviews and verifies information and documentation to determine eligibility for various programs; Inspects housing for compliance with local/state/federal laws; Continued on Page 2