Group Sales - Manager

Group Sales - Manager Ensemble Hospitality Carmel Valley, CA Job Details Full-time $90,000 - $95,000 a year 4 hours ago Qualifications Safe work practices Computer operation Computer literacy Catering Revenue management English Sales experience within hospitality industry

Driver's License Driving Full Job Description Bernardus Lodge & Spa Careers SUMMARY:

Responsible for effectively soliciting and becoming familiar with all accounts in their market segments; prospecting and closing on assigned accounts to positively impact hotel revenues, developing, coordinating and executing marketing promotions and contracts with the objective of increasing business and revenue. Coordinates arrangements for group meetings and conventions by performing the following duties personally or through subordinate supervisors.

DUTIES AND RESPONSIBILITIES

Approach all encounters with guests and employees in an attentive, friendly and service-oriented manner. Maintain regular attendance in compliance with Bernardus Lodge & Spa standards as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include compliance with dress code and wearing a nametag when working. Develop a full understanding of the operations of the hotel including Food & Beverage, Front Desk, Reservations and Sales & Marketing. Develop a complete knowledge of company sales policies and S.O.P.'s. Meet or exceed set goals. Operate within established sales expense budget. Initiate and follow-up on leads within 24 hours. Monitor production of all top accounts and evaluate trends within your market. Invite clients to the hotel for entertainment, lunches, tours and site inspections. Assist in the preparation of required reports in a timely manner. Be familiar with the sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR). Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property. Attend all-employee meetings and any other functions required by management. Meet and greet onsite contacts. Coordinate and participate in meeting planner familiarization trips. Trace all existing files for repeat business. Maintain regular contact with existing clients and create outbound campaigns to acquire new and future business. Upsell food & beverage and spa. Assist the DOSM with special projects. Support safe work habits and a safe working environment at all times. Other duties and jobs may be assigned as needed by supervisor.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required: 3-5 years related experience in luxury resorts/hotel group sales and catering Must be able to work independently. Knowledge of sales skills, revenue management, training, and motivation of peers. Knowledge of hotel features, benefits, and competing hotels within the market. Ability to execute appropriate action plans. Knowledge of hotel operations, including security and safety programs. Ability to operate standard Audio/Visual equipment. Ability to work effectively under time constraints and deadlines. Must provide valid document(s) to work in the US. Must meet legal age requirements for the position.

EXPERIENCE & EDUCATION

3-5 years related experience in luxury resorts/hotel group sales; or equivalent combination of education and experience. High school diploma or general education degree (GED).

LANGUAGE SKILLS

Must speak and communicate in English. Must be able to clearly communicate with guests, management and coworkers.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized or non-standardized situations. Ability to be proactive with duties and responsibilities.

COMPUTER SKILLS

Advanced knowledge of various computer programs, such as Outlook, Word, Excel, Power Point and Internet Explorer. Knowledge of Opera preferred, but not required.

CERTIFICATES & LICENSES

Valid California Driver License is required.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met successfully to perform the essential functions of this job. Reasonable accommodations made to enable individuals with disabilities to perform the essential functions. Must be able to lift 10 to 25 lbs. Must be able to stand and walk for long periods of time.

WORK ENVIRONMENT

The work environment at Bernardus Lodge ranges from winter time lows of 20 degrees to summer time highs to 100+ degrees. While performing these duties the employee may be exposed to outdoor and inclement weather conditions. We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law.

DISCLOSURE TO JOB APPLICANTS PURSUANT TO THE CALIFORNIA CONSUMER PRIVACY ACT

(CCPA) As part of your job application and the Company's evaluation of your candidacy, the Company collects, receives, maintains, and uses the following types of Personal Information about you for the business purposes identified for each category:

CATEGORY EXAMPLES BUSINESS PURPOSE

Personal Identifiers Name, alias, postal or mailing address, email address, telephone number, social security number, driver's license or state identification card number, passport number 1. To comply with state and federal law and regulations requiring; employers to maintain certain records; 2. To evaluate your job application and candidacy for employment; 3. To obtain and verify background check and references; and 4. To communicate with you regarding your candidacy for employment. Pre-Hire Information Job application, resume, background check results, job interview notes, and candidate evaluation records Same as above Employment History Information regarding prior job experience, positions held, names of prior supervisors, reference information, skills and when permitted by applicable law your salary history or expectations Same as above Education Information Information from resumes regarding educational history; transcripts or records of degrees, vocational certifications, licenses obtained Same as above If you become employed by the Company, the Company will notify you of additional categories of Personal Information that it collects, receives, and maintains for business purposes.