Guest Services Representative (Part-Time)

Guest Services Representative (Part-Time) Milton J. Rubenstein Museum of Science & Technology - 3.0 Syracuse, NY Job Details Part-time $16 - $17 an hour 3 hours ago Qualifications Retail sales transactions Visitor query response Retail customer service procedures Answering guest questions High school diploma or GED Working with children Retail store experience Phone call management POS systems Entry level Full Job Description Successful employees of the MOST are committed to teamwork and collaboration. We recognize we are a part of a community and a key part of our success is helping others to reach theirs. We are respectful and supportive of one another. We lead and learn from each other in a culture of being present; connecting with transparency, dignity, and respect. Guest Services Representative (Part-Time) Do you love working with kids and families to make sure they have a wonderful day? Are you high energy and always have a smile on your face? We're looking for someone with outstanding customer service skills who is focused on giving museum guests an incredible experience! The Museum of Science & Technology (MOST) in Syracuse's downtown Armory Square is a family-focused destination with 35,000 square feet of educational exhibits, attractions, and a theatre that bring more than 130,000 visitors in every year. The guest services representative is the front-line contact person for guests visiting the museum, Science Shop, theatre, and inquiring about memberships. The top priority for this position is to make sure that all visitors have a positive and memorable experience at the MOST through consistent and thoughtful high-quality customer service. The guest services representative will check in members and guests at the front desk using our point of sale system, assist with purchases in the museum's Science Shop and concessions stand, sell memberships, usher theatre shows, respond to guest questions, answer phone calls, assist with birthday parties and events, and fill in wherever needed to ensure the museum runs smoothly Employees of the MOST are part of a culture of being present; connecting with transparency, dignity, and respect. This is a part-time, in-person position working up to 21 hours a week. The shifts will be scheduled Wednesdays through Sundays (and occasional other days/hours when the museum is open during school breaks or events). Candidates should have a high school diploma or equivalent. Previous customer service or retail experience preferred.

Pay:

$16.00 - $17.00 per hour

Apply:

Please send resume or questions to .