Licensed Massage Therapist & Acupuncture clinic Receptionist

Job Summary We are seeking a friendly, organized, and professional Receptionist / Massage Therapist to join our acupuncture and wellness clinic. This dual-role position combines front desk administrative responsibilities with therapeutic massage services to support patient wellness and clinic operations. The ideal candidate is customer-focused, detail-oriented, and passionate about holistic healthcare. Responsibilities Greet patients warmly upon arrival, verify their insurance coverage, and gather necessary intake information. Schedule appointments accurately using medical office management software. Patient intake and charting Preparing, cleaning and sterilization treatment rooms Assisting with cupping, guasha, moxa, or wellness therapies Professional phone etiquette while addressing patient inquiries regarding billing or appointments. Perform professional massage therapy sessions tailored to patient needs Collaborate with acupuncturists and wellness staff on treatment plans Maintain treatment rooms, linens, and sanitation standards Educate clients on wellness, stretching, and self-care practices Qualifications Licensed or certified Massage Therapist Previous receptionist, spa, wellness clinic, or customer service experience preferred Strong communication and interpersonal skills Basic computer and scheduling software knowledge Ability to multitask in a fast-paced environment Professional appearance and positive attitude Answer phone calls, emails, and appointment inquiries Schedule, confirm, and manage patient appointments Maintain patient records and ensure confidentiality Process payments, insurance information, and invoices Keep the reception area clean and organized Assist with clinic administrative tasks and inventory management Preferred Skills Experience working in acupuncture, chiropractic, or holistic wellness clinics and with insurance billing and EMR systems Knowledge of Traditional Chinese Medicine terminology Massage therapy background (LMT) CNA, rehab tech, PT aide, or chiropractic assistant experience Prior experience working in a medical or Chiropractic office environment is essential, including familiarity with front desk operations and medical administrative support roles. Bilingual abilities are a plus to effectively serve diverse patient populations. Compensation & Benefits Hourly pay and commission structure Employee discounts on wellness services Paid training opportunities Supportive team environment

Pay:

$16.00 - $60.00 per hour

Benefits:

Employee assistance program Employee discount Flexible schedule Application Question(s): Would you be able to work on Saturdays?

Experience:

Deep tissue massage: 1 year (Preferred)

Work Location:

In person