Biomedical Technician II

The Biomedical Technician II responds to service calls to evaluate, diagnose, perform repair/planned maintenance on progressively complex customer's biomedical equipment, and drives customer satisfaction through service excellence. The position responds to escalated issues from Biomedical Technician I team members. Minimum Education Associates Degree Electrical Engineering, Mechanical Engineering, Related field, Biomedical Engineering Required or Three years of related experience maybe considered in lieu of degree Required Minimum Work Experience 2 years Experience in the repair and maintenance of biomedical equipment Required Evaluates complex, customer biomedical equipment issues and implements appropriate repairs. Supports escalated issues from the Biomedical Technician I. Performs planned maintenance, safety and environmental inspections, and maintains effective customer relations. Follows and guides others as needed regarding appropriate policies, procedures, hospital protocol, and completes necessary documentation. Establishes and engages in proactive daily communications with customers, to ensure resolution and proper follow up, leading to customer satisfaction. Leads, instructs, and assists technicians on basic and complex repairs and resolution. Documents all repair actions and submit reports/summaries according to schedule. Ensures proper care of spares, tools and test equipment, and ensures calibration. Maintains approved parts inventory. Enhances and maintains technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction. Meets Health and Human Services, Environment Health and Safety requirements, and/or all other applicable regulatory requirements. Required to work a flexible schedule at varying times throughout the year to perform planned maintenance or repair work during non-clinical use hours. Maintains a valid driver's license and satisfactory driving record.