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Job Description
Cardiac Rehab /Wellness Gym Tech South Denver Heart Center Littleton, CO Job Details Full-time $21 - $25 an hour 6 hours ago Benefits Disability insurance Health insurance Dental insurance 401(k) Flexible spending account Tuition reimbursement Vision insurance Life insurance Qualifications Computer operation Microsoft Excel Microsoft Outlook Phone communication Team leadership BLS Certification In-person customer service High school diploma or GED Driver's License Documentation tools Clinical information systems Telephone systems Multi-line phone systems Technical Proficiency Office phone management
Full Job Description Job Summary:
The Cardiac Rehab/Wellness Cardiac Tech plays a vital role in delivering comprehensive, patient-centered care by serving as a key liaison between patients, families, and the multidisciplinary healthcare team. This position carries both responsibility and accountability fostering effective communication, and ensuring collaboration to address the physical, emotional, and spiritual needs of adult patients within our practice.
Duties/Responsibilities:
Provide high-quality support during cardiac rehab sessions, including assisting with check-in, collecting vital signs, obtaining medical histories, and monitoring patients as needed. Ensure smooth patient flow by managing check-in/check-out processes and supporting medical staff during patient interactions. Participate in daily team huddles, accepting patient care and administrative tasks including ITP due dates, follow up for signatures, lab follow-ups, and referrals. Handle a high volume of patient communications with professionalism and accuracy, including messages, calls, and escalated concerns. Proactively manage all incoming referrals, lab results, and medical clearances, ensuring documentation is complete and routed appropriately. Assist with daily rosters and class schedules and maintain up-to-date patient records and discharge communications. Actively participate in continuous quality improvement initiatives and contribute to the enhancement of patient care delivery and experience. Routing ITPs and post-discharge communications for required CMS signatures with follow up. Assist with Scheduling rehab and wellness visits, outpatient diagnostic testing, and register patients on the cardiac rehab portal. Discover training needs, provide coaching, listen to feedback, resolve issues, and precept new staff or wellness assistant students. Maintain a safe and clean working environment, ensure adequate supplies, and comply with procedures, rules, and regulations.
Confidentiality:
Respect patient confidentiality and privacy according to HIPAA regulations.
Advocacy:
Promote and protect the health, safety, and rights of patients.
Professionalism:
Serve as a role model, demonstrating ethical/legal/professionalism in alignment with system standards.
Resource Management:
Identify community resources to support wellness and manage patient flow.
Quality Improvement:
Use quality measures to improve performance and accountability for patient outcomes and experiences.
Technology:
Adapt to rapidly changing technology and maintain competency in patient care equipment.
Documentation:
Maintain thorough and confidential patient charts and records. Commitment to
Organization:
Participate in clinic-based meetings and seek out learning opportunities for continuing education
Required Skills/Abilities:
Communication:
Excellent verbal, oral, and written communication skills; friendly and professional telephone manner.
Interpersonal:
Strong interpersonal and customer service skills; outgoing, friendly personality; ability to work cooperatively and communicate effectively with others.
Problem-Solving:
Strong analytical and problem-solving skills; ability to make independent judgments and decisions.
Organization:
Exceptional attention to detail; excellent organizational skills; ability to prioritize tasks and multi-task.
Adaptability:
Initiative and adaptability; flexibility and promptness; ability to function well in a high-paced and stressful environment.
Technical Proficiency:
Proficient with Microsoft Office or related software; excellent usage of multi-phone line system and heavy computer use.
Professionalism:
Professional and friendly demeanor; strong leadership and management skills; desire to be a team player.
Education and Experience:
High school diploma or equivalent (GED).
Preferred:
Credentialed Medical or Nursing Assistant or equivalent education and experience. BLS certification from the American Heart Association. Valid driver's license. Background check required (includes credit, justice, worker's comp, and drug test).
Preferred:
Medical office experience
Required:
Epic (Cadence, Cupid, Radient, Resolute) experience Computer proficiency in Microsoft Word, Excel, and Outlook.
Physical Requirements:
Ability to assist with adult patients in emergencies as needed. Lifting requirements do not exceed 25 pounds. Prolonged periods of sitting at a desk and working on a computer.
Tools/Equipment Used:
12 lead EKG, cardiac monitor/defibrillator, stethoscope, point of care testing equipment, basic computer knowledge, pulse oximetry, gym equipment (treadmills, rowing machines, stair steppers, weights),
EMR:
Epic, Microsoft suite, When to Work scheduling system, etc. Hours a
Week:
40
Compensation:
$21.00-$25.00 per hour depending on experience and education This job description is not intended to be an exhaustive list of all duties. Employees may perform other related duties as assigned.
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Team Member Benefits South Denver Cardiology team members enjoy a wide variety of company benefits:
Health Insurance:
Medical, Dental, Vision, Life, Long-Term Disability, AFLAC Flexible Spending Accounts (FSA) 401(k) PLT (Personal Leave Time) Use of Gym/Yoga Studio/and any class offered at South Denver Heart Center Tuition Reimbursement after 1 year of service.
