Treatment Care Coordinator

Schedule Details Monday:

7:00 AM•2:00

PM Tuesday:

7:00 AM•2:00

PM Wednesday:

7:00 AM•2:00

PM Thursday:

11:00 AM•6:00

PM Friday:

7:00 AM•2:00 PM About Pinnacle Peak Dentistry Pinnacle Peak Dentistry is a patient-focused dental practice dedicated to providing high-quality, compassionate care in a welcoming and professional environment. Our team values collaboration, communication, and building lasting relationships with our patients and each other. Position Overview We are seeking a highly experienced Dental Treatment Coordinator to join our team. This is not an entry-level role— candidates must have prior, hands-on experience in dental treatment coordination , including presenting treatment plans, discussing financial arrangements, and managing case acceptance. The ideal candidate is confident discussing finances, knowledgeable about insurance, and skilled at guiding patients from consultation through case completion while delivering an exceptional experience. Key Responsibilities Present and explain treatment plans clearly, confidently, and effectively Review financial options, insurance benefits, and payment arrangements with patients Drive case acceptance by helping patients understand the value and urgency of treatment Coordinate scheduling of accepted treatment efficiently to support production goals Proactively follow up on pending and unscheduled treatment Verify, interpret, and explain dental insurance benefits and coverage Submit pre-authorizations and assist with insurance-related questions Maintain accurate and detailed documentation in the practice management system Collaborate closely with doctors, hygienists, and front office team Support and contribute to practice production and case acceptance goals Qualifications (Required) Minimum 2+ years of Dental Treatment Coordinator experience (required) Proven success presenting treatment plans and discussing financial arrangements Strong knowledge of dental procedures, terminology, and case presentation Solid understanding of dental insurance and benefit breakdowns Experience with dental practice management software Excellent communication, persuasion, and relationship-building skills Highly organized with strong attention to detail Comfortable working in a goal-driven, performance-based environment What We Offer Competitive compensation based on experience Supportive, team-oriented work environment Opportunity for growth and professional development Who You Are You are confident, results-driven, and patient-focused. You understand how to balance empathy with accountability—helping patients feel informed and supported while guiding them toward necessary treatment. You take ownership of case acceptance and recognize the direct impact your role has on both patient outcomes and practice success. Equal Opportunity & Accommodations Statement Pinnacle Peak Dentistry is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, genetic information, veteran status, or any other protected status under applicable law. Pinnacle Peak Dentistry is committed to providing reasonable accommodations for qualified individuals with disabilities. If you require accommodation during the application or interview process, please notify us so we can make the necessary arrangements.

Job Type:

Full-time Pay:

$18.00•$25.00 per hour

Benefits:

401(k) 401(k) matching

Experience:

Dental office: 1 year (Required) Ability to

Commute:

Scottsdale, AZ 85255 (Required) Ability to

Relocate:

Scottsdale, AZ 85255: Relocate before starting work (Required)

Work Location:

In person