Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Technical Advisor - Dental Lab
Job
Glidewell Dental
Irvine, CA (In Person)
$52,000 Salary, Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
80
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Technical Advisor - Dental Lab Glidewell Dental - 2.3 Irvine, CA Job Details Full-time Up to $25 an hour 14 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Customer communication Teamwork High school diploma or GED Bachelor's degree Attention to detail Customer support Full Job Description Are you an RDA or dental professional ready to transition out of patient-facing care—but not ready to leave the dental field behind? This role is designed for you. Join a team where your clinical knowledge is valued in a new way. Instead of assisting chairside, you'll use your experience to guide, support, and collaborate with doctors and dental teams—helping deliver the best outcomes from behind the scenes. What You'll Do Serve as atrusted liaison between doctors, dental technicians, and internal teams, ensuring smooth communication and case success Support dental professionals by recommending the best products and solutions based on each unique case Provide high-quality customer support, including handling inbound calls, case updates, and product guidance Review and evaluate cases thoroughly, applying your clinical knowledge to help doctors achieve optimal results Proactively troubleshoot and problem-solve, offering thoughtful guidance and solutions Maintain detailed notes and documentation within internal systems Build and maintain strong, professional relationships with customers and cross-functional teams Follow up on cases and requests to ensure satisfaction and successful outcomes Participate in outbound outreach when additional case support is needed Why RDAs Love This Role? Step away from chairside work while staying in the dental field Use your clinical expertise in a strategic, impactful way Less physical strain, more consistency in your daily work Develop new skills in communication, coordination, and case planning Be part of a collaborative, supportive team environment What You Bring Background in dental assisting or dental-related experience (RDA, DA, CDT strongly preferred) At least 3+ years in the dental field or equivalent experience in customer support Strong communication skills—you're comfortable speaking with doctors and teams A detail-oriented, solution-driven mindset Ability to translate clinical knowledge into clear, helpful guidance Qualifications High school diploma or equivalent required Bachelor's degree preferred Experience in a call center or customer support environment is a plus