Care Coordinator

Job Title:

Medicare Care Coordinator Why This Role Matters As a Medicare Care Coordinator, you'll be a trusted guide for Medicare members—helping them feel supported, understood, and confident as they navigate their healthcare. You'll build real relationships, remove barriers to care, and play a direct role in improving health outcomes. If you enjoy helping people, solving problems, and making a difference every day, this role was built for you. What You'll Do Be the go-to support person for Medicare members, guiding them from enrollment through ongoing care. Build meaningful relationships through proactive outreach, follow-ups, and personalized support. Coordinate care across providers and services to ensure members get the right care at the right time. Help identify and close care gaps by scheduling appointments, tracking needs, and supporting next steps. Answer questions about benefits and services with empathy, clarity, and professionalism. Work closely with internal teams and HMO/IPA partners to ensure smooth, coordinated care experiences. Support quality and performance goals by documenting interactions and following care coordination processes. Empower members by educating them on how to use their Medicare health plan and available resources. Keep accurate records to ensure continuity of care and compliance with healthcare standards. What We're Looking For 3+ years of customer service experience, ideally in healthcare, health plans, or managed care. At least 2 years of experience working with Medicare plans, benefits, or members. Understanding of HMO and/or IPA care models. Confidence juggling multiple member cases while staying organized and detail-oriented. Strong communication skills—you can explain complex topics in a simple, reassuring way. A genuine passion for helping others and delivering outstanding member experiences. Nice to Have Experience in care coordination, population health, or member engagement roles. Exposure to quality measures, care gap closure, or performance improvement initiatives. Comfort working with multiple systems and technology platforms. A collaborative mindset and ability to work effectively with clinical and administrative teams. Work Environment & Schedule This is a weekday, daytime role based in a professional corporate office setting. You'll work Monday through Friday with a consistent schedule that supports work‑life balance. The position includes standard office tools, dual monitors, and a collaborative environment where teamwork and communication are valued. Job Type & Location This is a Contract to Hire position based out of Sacramento, CA. Pay and Benefits The pay range for this position is $21.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Sacramento,CA.

Application Deadline This position is anticipated to close on Apr 25, 2026. Diversity, Equity & Inclusion At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I is embedded into our culture through: Hiring diverse talent Maintaining an inclusive environment through persistent self-reflection Building a culture of care, engagement, and recognition with clear outcomes Ensuring growth opportunities for our people Actalent is an equal opportunity employer. About Actalent Actalent is a global leader in engineering and sciences services. For more than 40 years, we've helped visionary companies advance their goals. Headquartered in the United States, our teams span 150 offices across North America, EMEA, and APAC—with four delivery centers in India led by 1,000+ extraordinary employees who connect their passion with purpose every day. Our Bangalore, Hyderabad, Pune, and Chennai delivery centers are hubs of engineering expertise, with core capabilities in mechanical and electrical engineering, systems and software, and manufacturing engineering. Our teams deliver work across multiple industries including transportation, consumer and industrial products, and life sciences. We serve more than 4,500 clients, including many Fortune 500 brands. Learn more about how we can work together at actalentservices.com.