Lead Care Manager

Lead Care Manager Health Projects Center - 3.5 Salinas, CA Job Details Full-time $28 - $31 an hour 22 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Professional development assistance Flexible schedule Life insurance Retirement plan Qualifications Bachelor's degree in social work Patient assessment Social work Healthcare education Community outreach Case management Working with individuals from underserved communities Care plans Leadership Home & community care experience

Full Job Description Type:

Full-Time, Non Exempt Pay Range:

$28.00 - $31.00 per hour Health Projects Center (HPC) is a dynamic, mission-driven nonprofit organization that supports Californians to live and age safely at home by delivering high-quality services and programs. We envision a community where people live and age in-place with health and dignity. As we expand our services, we are seeking an experienced Lead Care Manager to support our Enhanced Care Management program.

Job Summary:

We are seeking a dedicated and compassionate Lead Care Manager (LCM) to join our team. As a LCM, you will play a pivotal role in our Enhanced Care Management (ECM) program under California Advancing and Innovating Medi-Cal (CalAIM). This position is essential to improving the health and social outcomes of our ECM population by providing comprehensive care management and coordination services. The ideal candidate will have a strong background in care management, social work, and a passion for serving vulnerable communities.

Responsibilities:

Conduct outreach and engagement activities to identify and establish rapport with ECM-eligible members. Complete comprehensive health and psychosocial assessments to develop individualized, member-centered care plans. Coordinate care by collaborating with members' care teams, families, and community providers; this includes scheduling appointments, arranging transportation, and following up on referrals. Implement and monitor member care plans, providing education, teaching self-management skills, and addressing barriers to care. Document all care management activities and maintain detailed progress notes. Collect and review member health data continuously to identify gaps in care and opportunities for improvement. Collaborate with clinical consultants and medical providers to adjust care plans as needed. Offer support and guidance by connecting members to appropriate social services, community resources, and external counseling providers, while assisting with care coordination and crisis support as needed.

Requirements:

A minimum of 2 years' experience in care management, case management, or a related field (preferred). Strong knowledge of social determinants of health and community resources. Excellent communication, problem-solving, and care coordination skills. Passion for connecting underserved populations with resources to improve their health. Bachelor's degree in social work, healthcare, or a related field (preferred). Familiarity with CalAIM and experience serving Medicaid, dually eligible, or uninsured populations is a plus. Bilingual in English and Spanish is preferred, but not required. Reliable transportation and willingness to travel to meet members in their homes, community settings, and provider locations as needed.

Personal Qualities:

Compassionate, empathetic, and dedicated to improving the lives of vulnerable populations. Strong problem-solving skills with a proactive approach to overcoming challenges. Ability to build trusting relationships with members and their care teams. Commitment to promoting health equity and empowering underserved communities.

Job Type:

Full-time Pay:

$28.00 - $31.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Life insurance Paid time off Professional development assistance Retirement plan Vision insurance Ability to

Commute:

Salinas, CA 93901 (Required) Ability to

Relocate:

Salinas, CA 93901: Relocate before starting work (Required)

Work Location:

In person