Orthodontic/Dental Insurance and Treatment Coordinator

Job Overview We are seeking a dedicated and detail-oriented Orthodontic/Dental Treatment and Insurance Coordinator to join our dynamic dental team. The ideal candidate will possess a strong understanding of dental and orthodontic procedures, excellent communication skills, and a passion for providing exceptional patient care. As a Treatment Coordinator, you will serve as the primary point of contact for patients, guiding them through treatment options, scheduling appointments, and ensuring a seamless experience from consultation to completion. Your role is vital in fostering patient trust, enhancing practice efficiency, and supporting the overall success of our orthodontic and dental services. Duties Greet patients warmly and professionally, establishing a welcoming environment for new and returning patients. Explain treatment plans, procedures, and financial options clearly to ensure patient understanding and comfort. Coordinate scheduling of appointments, consultations, and follow-up visits to optimize practice workflow. Assist patients with insurance processing, payment plans, and financial arrangements related to their treatment. Maintain accurate patient records, including treatment notes, consent forms, and billing information. Collaborate with the clinical team to ensure patients receive comprehensive care and support throughout their treatment journey. Educate patients on orthodontic or dental care instructions post-treatment to promote optimal results. Support office administrative tasks such as managing correspondence, confirming appointments, and handling patient inquiries. Qualifications Prior experience in a medical or dental office setting is highly preferred. Knowledge of medical terminology relevant to dental and orthodontic treatments. Strong background in medical administrative support with excellent organizational skills. Office experience demonstrating proficiency in scheduling software and electronic health records systems. Familiarity with dental office procedures, insurance processes, and patient communication strategies. Exceptional interpersonal skills with the ability to build rapport with diverse patient populations. Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail. Join our team as an Orthodontic/Dental Treatment Coordinator to make a meaningful difference in patients' smiles while advancing your career within a supportive and professional environment!

Job Types:

Full-time, Part-time Pay:

$19.00 - $28.00 per hour

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person