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Lead Care Coordinator
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Community Dental Clinic
Clearwater, FL (In Person)
$50,960 Salary, Full-Time
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Job Description
Lead Care Coordinator Community Dental Clinic - 4.3 Clearwater, FL Job Details Full-time $23 - $26 an hour 1 day ago Benefits Paid holidays Paid time off Qualifications Customer communication Teamwork Microsoft Excel Patient flow optimization Dental receptionist HIPAA Administrative experience High school diploma or GED Dental terminology Dentrix Full Job Description Join Our Mission to Change Lives—One Smile at a Time At Community Dental Clinic, we believe compassionate, patient-centered care transforms lives. The Lead Patient Care Coordinator plays a critical leadership role in ensuring a seamless front office experience while supporting a welcoming, organized, and mission-driven environment. This position combines hands-on patient coordination with front office leadership. The ideal candidate is highly organized, service-oriented, and experienced in dental or healthcare administration, with the ability to guide a team while delivering exceptional patient care. Position Summary The Lead Patient Care Coordinator oversees daily front desk operations, supports and mentors administrative staff, and ensures an efficient, compassionate patient experience from check-in to check-out. This role serves as the bridge between patients, providers, and administrative systems to keep clinic operations running smoothly. Key Responsibilities Lead and oversee daily front office operations, ensuring efficient workflow, scheduling, and patient flow Ensure a welcoming, compassionate patient experience and address concerns with empathy and professionalism Supervise, train, and support front office team members, fostering a professional and mission-driven environment Manage patient records, scheduling, and HIPAA-compliant data entry using Dentrix Coordinate referrals, lab cases, treatment plans, and post-operative processes Review staffing schedules in advance to identify coverage needs and coordinate temporary staffing support as necessary. Maintain office organization, supplies, and adherence to policies and procedures Support reporting, patient surveys, testimonials, and overall program impact initiatives Communicate effectively with staff, volunteers, and external partners to support clinic operations What You Bring Strong leadership, organizational, and multitasking skills Excellent communication and customer service abilities Compassionate, patient-first mindset Ability to work effectively in a fast-paced, team-oriented environment Experience working with diverse and underserved populations Knowledge of dental terminology and administrative workflows required Proficiency in Microsoft Office (Excel, PowerPoint) Experience with Dentrix Experience & Qualifications High school diploma or equivalent (required) Minimum 3-5 years of administrative or dental office experience Experience working with Dentrix (required) Prior leadership or supervisory experience HIPAA certification (provided) Schedule & Working Conditions Full-time, Monday-Friday (8:00am-5:00pm) Requires standing, walking, bending, and lifting up to 30 lbs Work may include indoor and outdoor tasks Background check required Benefits Paid Time Off (PTO)