Schedule Specialist
Job
UnitedHealth Group
Ocala, FL (In Person)
Full-Time
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Job Description
- Requisition number:
- 2362860
- Job category:
- Healthcare Delivery, Patient Services This is an in-office position in Ocala!
- Caring. Connecting. Growing together.
- As the Scheduling Specialist you will managing patient referrals and visit schedules. Assigns patient assessments and other visits as ordered by the physician using an online scheduling system. Collaborate with the Team Leader to identify clinicians with the appropriate experience and skill set to match patient needs.
Primary Responsibilities:
- + Utilizes an automated scheduling system to maintain a calendar of services for both episodic and per visit customers + Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits + Monitors pending referrals daily and assigns licensed professional and case manager for all start of care visits + Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriateYou'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in •
Required Qualifications:
- + High school education or equivalent experience
Preferred Qualifications:
- + 1+ years of scheduling experience in a health care setting using an online scheduling system + Exceptional organizational, customer service, communication, and decision-making skills + Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc.
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