Client Care Coordinator

Company Overview We are dedicated professionals passionate about providing exceptional care and support to our patients. Our organization is committed to fostering a caring environment where patients feel valued and empowered to love their lives. This culture of compassion and excellence drives our success and sets us apart in the healthcare community. Job Summary We are seeking an energetic and detail-oriented Client Care Coordinator to join our team. In this vital role, you will serve as the primary point of contact for patients, ensuring a smooth and positive experience from appointment scheduling to follow-up. Your proactive communication and organizational skills will help foster strong patient relationships and support the overall efficiency of our practice. Responsibilities Greet patients warmly and assist with appointment scheduling, rescheduling, and cancellations Verify patient insurance information and update medical records accurately Communicate effectively with patients regarding appointment details, instructions, and follow-up care Manage incoming calls, emails, and inquiries promptly while maintaining a professional demeanor Support medical administrative tasks such as data entry, filing, and document management Collaborate with clinical staff to ensure patient needs are met efficiently and compassionately Maintain confidentiality of patient information in compliance with healthcare regulations Requirements Prior experience in a medical or dental office setting helpful. Knowledge of medical terminology and healthcare administrative procedures Strong office experience with proficiency in scheduling software and electronic health records systems Excellent communication skills, both verbal and written, with a friendly, professional attitude Ability to multitask effectively in a fast-paced environment while maintaining attention to detail Coachable and willing to learn Energetic and passionate about helping people achieve their best health. Join us to make a meaningful difference in patients' lives by providing outstanding care coordination. We value your dedication, enthusiasm, and commitment to creating positive healthcare experiences!

Job Type:

Full-time Pay:

$18.00 - $22.00 per hour Expected hours: 30 - 40 per week

Work Location:

In person