Client Care Coordinator - Senior Home Care - Korean/Vietnamese/Chinese Bilingual Preferred

Job Overview Emeritus Home Care is growing, and we're looking for someone who is organized, compassionate, and client-focused to join our team. This is a client-facing role where you will be the heart of communication and coordination, ensuring our clients receive consistent, high-quality care while keeping everything organized and compliant behind the scenes. Duties Maintain ongoing communication with clients and families Conduct bi-weekly Quality Assurance calls and document feedback Complete and maintain accurate client documentation and records Track and document service gaps, incidents, and compliance requirements Coordinate and schedule nursing supervisory visits Develop and maintain clear care plans for caregivers Ensure all client files and documentation are organized and audit-ready Communicate with case managers and provide updates as needed Support overall client satisfaction and service quality Qualifications Strong communication and interpersonal skills Highly organized with strong attention to detail Ability to multitask and manage competing priorities Professional and dependable with strong follow-through Ability to handle sensitive information with confidentiality (HIPAA compliance) Tech-savvy (Microsoft Office, Google Workspace, scheduling systems) Experience in healthcare or home care preferred Schedule & Compensation Monday-Friday, 9:00 AM - 4:00 PM $18-$23/hour, based on experience Requirements Must have completed at least 2 years of college OR hold a college degree Must live within 35 minutes of Buford, GA Must have 2+ years of administrative experience (healthcare or client-facing preferred) Must have strong, professional communication skills (verbal & written) Must be highly organized and detail-oriented Must be comfortable handling sensitive client situations with empathy and professionalism Must be tech-savvy and able to learn new systems quickly Must be reliable, responsive, and able to work in a fast-paced environment Join us to make a meaningful difference in seniors' lives by delivering compassionate, organized, and professional home care coordination. We value energetic individuals who thrive on helping others and are committed to providing outstanding service every day.

Pay:

$18.00 - $23.00 per hour

Benefits:

401(k) matching Paid time off Referral program Retirement plan

Work Location:

In person