Front Office Coordinator

Front Office Coordinator Des Moines Orthopaedic Surgeons / DMOS Ankeny, IA Job Details Full-time 20 hours ago Benefits Paid holidays Dental insurance Paid time off Vision insurance Qualifications Handling customer inquiries High school diploma or GED Full Job Description Are you a kind and reliable resource? As a Front Office Coordinator within DMOS Urgent Injury, you will help patients through their orthopaedic journey by greeting walk-in patients, doing with insurance verification, and getting demographic information for patient accounts into the record. This is a full time administrative position. You will work alongside a team of staff members to create an outstanding patient experience. To thrive in this role, you are able to recall information quickly and prioritize tasks accordingly. Hours for the position are 7am-close (approximately 3pm) Monday-Friday, with rotating Saturday mornings. Here is

What You Can Expect:

You are the patient's guide and reliable helper for verifying insurance and building Electronic Health Records for services. You utilize Office 365 products regularly, EHR, insurance authorizations websites, and are responsible for communicating with the clinical team for questions. This is a private practice that expects outstanding experiences for patients throughout their orthopaedic journey. You may be sitting at a desk for extended periods of time that may seem unnatural.

What We're Looking For:

Calm. Ability to communicate calmly with patients and therapists. Professional. Display a high-level of professionalism when interacting with patients and clinical staff members. Multi-tasker. Ability to handle multiple tasks at one time while staying organized. Curiosity. You practice the art of listening, asking clarifying questions and avoiding interrupting. Experience. Prior exposure to patient care coordination. Dependability. Ensures patients receive timely care, promotes a reliable healthcare environment, and supports the overall efficiency of the team. Why DMOS? Consistent schedule, no weekend coverage Friendly, fun and dedicated peers Access to Health, Dental, and Vision insurance including 6 paid holidays and a generous PTO accrual program as a part time employee. Join our team and support and discover how your talents will change lives helping our patients get back to living! DMOS is a privately held medical facility. Candidates who receive a conditional offer of employment at DMOS will be required to complete a criminal background check, federal background checks, education verification, reference checks, and an initial TB test.

Please Note:

DMOS values your privacy. DMOS will not ask a candidate for private personal information, such as social security number/date of birth, until after an offer is accepted. DMOS will not contact candidates through any other site outside of UKG or @DMOS email addresses. DMOS does not contact candidates through Indeed. Please do not respond to Indeed requests for DMOS. You may email for more questions . Experience Required 1 year(s): Experience with Customer Service in a Medical Practice Preferred Medical Office Experience Education Required High School or better Preferred Associates or better Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.