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Ombudsman Assistant (part-time), Long-Term Care Advocate

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Eastern Idaho Community Action Partnership, Inc.

Idaho Falls, ID (In Person)

$41,444 Salary, Part-Time

Posted 6 weeks ago (Updated 16 hours ago) • Actively hiring

Expires 6/22/2026

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Job Description

Ombudsman Assistant - Advocate for Long-Term Care Residents Are you passionate about making a difference in the lives of elderly residents in assisted living and long-term care facilities? Are you a skilled advocate who can champion the rights and well-being of our valued elders? If so, we have an exciting opportunity for you! Join our team as a part-time Ombudsman Assistant. As a part-time Ombudsman Assistant , you will be a resident advocate, working directly with residents in long-term care facilities to improve their quality of life and the care they receive. Your role will be crucial in safeguarding their civil and human rights, ensuring they have a voice and are treated with the dignity and respect they deserve.
What You'll Be Doing:
Investigating Complaints:
Receive and objectively investigate complaints concerning residents in long-term care facilities, taking proactive steps to resolve issues and improve their living conditions.
Facility Visits:
You'll routinely visit all long-term care facilities within our service area, establishing meaningful connections with residents and staff to advocate for enhanced care.
Community Education:
Actively contribute to community education efforts, providing valuable insights into resident rights, current regulations, and long-term care issues. You'll also conduct staff training to promote improved quality of care.
Volunteer Program:
You will have the opportunity to work with the local ombudsman in overseeing and implementing the Volunteer Ombudsman program, engaging passionate volunteers who share our vision.
Policy Advocacy:
Under the guidance of the State Long-Term Care Ombudsman, you will identify areas for improvement in public policy, regulations, and laws to enhance the lives of long-term care residents.
Qualifications We Seek:
Education and Experience:
A bachelor's degree or equivalent, along with at least one year's employment experience in social work, nursing, public health, geriatrics, administration, or a related field working with the elderly. Passion for
Advocacy:
Demonstrated experience in long-term services and support, public policy advocacy, and a strong commitment to making a positive impact on the lives of older persons and individuals with disabilities.
Leadership and Problem-Solving Skills:
We need someone who can take the initiative, lead community education efforts, and skillfully negotiate to achieve positive outcomes.
Knowledge:
An understanding of long-term care issues and resources will be essential for this role. Complete Idaho's Ombudsman Certification Course prior to participating in Ombudsman activities Why Work with
Us:
Join a team of dedicated individuals who are committed to making a difference in the lives of our elderly residents. You'll be part of a supportive environment that values your expertise and offers opportunities for professional growth.
Compensation:
Wage $19 to $20.85, depending on experience. 403B Retirement Plan, with employer match of 6% Paid Time Off, including Sick Leave, Vacation, and Paid Holidays Join Us Today! If you are ready to embark on a rewarding journey as an Ombudsman Assistant, where your efforts will directly impact the well-being of long-term care residents, we want to hear from you! To apply, please submit your resume along with a cover letter detailing your relevant experience and passion for advocacy. Join us as we work tirelessly to protect the rights and dignity of our beloved elders. Together, we can make a meaningful difference in their lives. Apply today and be a part of something truly extraordinary!

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