Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Care Coordinator
Job
Healthfirst
Romeoville, IL (In Person)
$57,280 Salary, Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
75
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Description and RequirementsCare Coordinators are responsible for performing care management services in order to support members who require assistance in navigating their health care system. The Care Coordinator supports various teams to provide excellent customer service to our NorthStar Members.
Excellent telephone, organizational, and customer service skillsTeam player who is organized and detail-oriented
Duties and Responsibilities:
Receive incoming calls from members regarding benefit questions/issues, care coordination, program inquiries, connecting to their care manager, and screening assessments to identify risk factors requiring medical interventionContemporaneously and accurately documents calls in designated PHI system. Manages an assigned member caseload who require short term care coordination and health navigationWorks within the interdisciplinary care team to support timely communication of member issues or needs and monitors screening of members effectively to improve quality and cost outcomesPerforms outreach calls to members to confirm services are in placeAdditional duties as assignedMinimum Qualifications:
Certified Medical Assistant (CMA) or Certified Nursing Assistant (CNA) or Registered Medical Assistant (RMA) or previous relevant medical training or work experienceHS diploma/GEDWork experience requiring effective communication verbally and in writing while demonstrating good grammar, spelling, and punctuation skillsExperience working in a fast-paced environment that requires handling multiple priorities simultaneouslyPreferred Qualifications:
Associate's DegreePrior work experience in a call center, care management, or healthcare environment or familiarity with medical terminology, Medicaid & Child health plus benefit products.Excellent telephone, organizational, and customer service skillsTeam player who is organized and detail-oriented