Orthodontic Treatment Coordinator

Orthodontic Treatment Coordinator Dupont Orthodontics - 3.3 Fort Wayne, IN Job Details Full-time From $18 an hour 1 hour ago Benefits Paid training Paid time off Uniform allowance 401(k) matching Employee discount Opportunities for advancement Paid sick time Qualifications Microsoft Excel Customer service Medical office experience Medical terminology Office experience Full Job Description Orthodontic Treatment Coordinator Fort Wayne & Columbia City, Indiana Who We Are At Dupont Orthodontics, we are passionate about creating confident smiles while delivering an exceptional patient experience. Our team is positive, supportive, growth-oriented, and committed to helping patients and families feel comfortable and cared for throughout their orthodontic journey. If you are energetic, personable, and enjoy helping people make important decisions that positively impact their lives, we'd love to meet you. Qualifications Previous sales, customer service, or relationship-building experience required Dental or orthodontic experience is a plus, but we are willing to train the right individual Strong communication and presentation skills Comfortable discussing treatment recommendations and financial arrangements with patients and families Proficient with computers and technology Organized, detail-oriented, and able to manage multiple responsibilities in a fast-paced environment The Ideal Candidate We are seeking someone who shares the vision, values, and passion of our practice.

Our ideal team member is:

Positive, enthusiastic, and dependable Professional, confident, and compassionate Team-oriented and supportive of others Highly motivated and self-directed Referral-minded and committed to providing exceptional patient experiences Adaptable and eager to learn and grow Respectful to patients, parents, doctors, and fellow team members Genuinely kind and committed to helping others Responsibilities Responsibilities include, but are not limited to: Treatment Coordination Meet with patients and parents to discuss orthodontic treatment recommendations Present treatment plans and financial options Help families find affordable payment arrangements that fit their budgets Build trust and rapport with patients and families Administrative Responsibilities Communicate with patients by phone, text, and email Track practice statistics and reports Schedule appointments and follow up on treatment opportunities Assist with patient correspondence and office projects Anticipate the needs of the doctors and team members What We Offer Full-time position (approximately 32 hours per week) Competitive compensation based on experience Monthly and annual bonus opportunities Paid training Supportive team environment Opportunities for professional growth and advancement The chance to make a meaningful difference in the lives of our patients every day Who Will Thrive Here This position is a great fit for someone who enjoys working hard, embraces change, maintains a positive attitude, and wants to build a long-term career in a high-performing orthodontic practice.

Job Type:

Full-time Pay:

From $18.00 per hour

Benefits:

401(k) matching Employee discount Paid sick time Paid time off Paid training Uniform allowance

Work Location:

In person