Care Management Assistant

Job Description:

The Care Management Assistant is a patient-focused role that manages and optimizes patient care in collaboration with nurses and social work care managers, often serving as a bridge between patients, their support people, and the healthcare team. Their responsibilities encompass a range of tasks, including coordinating appointments, facilitating communication with physicians and families, educating patients about available resources, and educating patients and families while delivering regulatory or payer notifications. Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings . Job Specifics +

Pay Range:

$19.87 - $28.31 Non Exempt +

Benefits Eligible:

No +

FTE :

PRN +

Shift:

Team is staffed 8am-8pm 7 days a week. Shifts are 5 split into 5 hours throughout the day. + Click learn about additional Intermountain benefits (https://intermountainbenefits-canyons-desert.com/) Essential Functions + Serves as a liaison between the department and external organizations or individuals, including payers, physicians, post-acute agencies, patients, patient, patient representatives, and other departmental stakeholders. + Receives and prioritizes requests and transmits clinical information for service authorizations in accordance with contractual requirements and communicates with care managers, utilization review RNs, revenue cycle, and payers as needed to coordinate processes and research payment sources. + Monitors the status of referrals and maintains ongoing communication. + Requests and retrieves medical records from Health Information Management for retrospective utilization review or quality assurance. + Delivers routine regulatory notices to patients within the required timeframes, ensuring proper documentation to support the delivery of government-mandated forms or payer communication. + Performs clerical tasks to support care management services, including preparing and printing reports, scheduling appointments, distributing and communicating requests, retrieving message (phone, fax, email, and mail), and scanning or copying documents as needed. + Supports advanced care planning by delivering advance directive information and notarizes documents upon request. + Supports a compliant patient choice process by ensuring provider lists are current across all systems, distributing them to patients and families as instructed, prior to the patie To view full details and how to apply, please login or create a Job Seeker account