Orthodontic Treatment Coordinator

Orthodontic Treatment Coordinator Billerica, MA Job Details Full-time $28 - $32 an hour 22 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications Spanish Patient flow optimization Management Operations management Sales Patient advocacy Mid-level Medical scheduling Administrative experience Payment posting in medical billing systems Dental office experience Orthodontics Patient interaction Care plans

Full Job Description Overview:

Dental office currently looking for a Orthodontic Treatment Coordinator for our Jamaica Plain, MA office. The Office Manager will have a main focus on presenting Treatment Plans alongside other Management duties. The best candidate for this position must have experience in sales! Dental, and Treatment Plans are preferred.

Schedule:

Monday-Friday 8-5 and 2 Saturdays per month

Responsibilities:

Consultations - Accept hand-off from the Doctor and acknowledge comments and/or concerns communicated by the Doctor and patient to ensure patient says yes to care; review the Patient Verification Form for existing patients; execute patient consults to ensure patients understand Doctor's prescribed treatment plan; conduct consults according to company policies; enter and update patient treatment plans at the direction of the treating Doctor using the company operational system. Business Operations - working with Doctors to optimize patient schedule and flow; ensure patients are scheduled according to Doctor's scheduling preferences; partner with the organization's practice support center to appoint patients with a sense of urgency, ensuring access for walk-in and emergency patients; update treatment plan information in company system at the direction of the treating Doctor; collect and post patient payments. Patient Advocacy - Educate patients regarding insurance benefits and affordable payment options including third-party lending; partner with the Doctor and patient to facilitate the patient completing the Doctor's prescribed treatment plan; uncover and address patient's barriers for completing treatment; alert the Doctor when patient has clinical questions; follow-up with patients during subsequent visits to schedule open treatment. Administrative Support - Assist in maintaining schedule audits; monitor and take action on credit and AR reports; assist with IVF completion and patient checkout.

Company Benefits include:

Medical, Dental, Vision, 401k match, Aflac, and more.

Job Type:

Full-time Pay:

$28.00 - $32.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Can you work the following schedule: Monday-Friday 8-5 and 2 Saturdays per month?

Experience:

Orthodontics:

1 year (Required)

Management:

1 year (Required)

Dental:

1 year (Required)

Language:

Spanish (Preferred)

Work Location:

In person