Scheduling Coordinator - Pavlo Orthodontics

Scheduling Coordinator

• Pavlo Orthodontics Peabody, MA Job Details Full-time $20
• $25 an hour 1 day ago Benefits Dental insurance Uniform allowance Employee assistance program Vision insurance 401(k) matching Qualifications Insurance verification Greeting customers Medical scheduling Medical billing Dental office experience Patient interaction Productivity software Managing patient records Medical claim denial management Entry level Time management Full Job Description Scheduling Coordinator, Pavlo Orthodontics Are you passionate about creating exceptional patient experiences and helping people achieve their dream smiles?

Pavlo Orthodontics is seeking an enthusiastic Scheduling Coordinator to join our thriving practice, supporting both our Peabody and Newburyport, MA locations, while also partnering closely with our Insurance Coordinator to support patient insurance needs. This role requires commuting between both practices. What Sets Us Apart At Pavlo Orthodontics, we're more than an orthodontic practice—we're a community that values support, integrity, and continuous improvement. As part of Corus Orthodontists, a growing network of over 50 practices across North America, we offer: A Supportive Environment with

Community Focus:

Work in a positive, collaborative workplace where team members lift each other up. Build strong relationships with patients and the communities we proudly serve. Commitment to

Excellence:

Deliver quality care in every patient interaction and enjoy ongoing opportunities for growth, including $500 in annual learning assistance.

Compensation & Perks That Count:

Access a competitive total rewards package including health, dental, and vision insurance, health spending account, 401(k) with employer matching, and an employee assistance program. Complimentary orthodontic treatment for you and your immediate family (taxable benefit) and a uniform allowance. $20.00

• $25.

00 per hour.

Work-Life Balance:

Enjoy a 40-hour work week, Monday through Friday. How You'll Make an Impact Assist with the

Verification of Insurance Benefits:

Support the Insurance Coordinator by confirming patient eligibility and coverage for orthodontic services, obtain detailed benefit breakdowns (co-pays, deductibles, annual maximums), and clearly explain financial responsibilities to patients and families. Help to

Process Claims Efficiently:

Work closely with the primary Insurance Coordinator to prepare, submit, and track insurance claims for orthodontic procedures. Proactively follow up on outstanding claims, resolve denials or discrepancies, and ensure timely reimbursement in compliance with office policies Creating Exceptional First Impressions

• Welcome new patients with warmth and enthusiasm, setting the tone for their orthodontic journey. Patient Appointment Scheduling
• managing appointments for new and returning patients utilizing the appropriate scheduling templates. Patient Appointment Status
• Confirm that appointment reminders are being sent out, follow-up with unconfirmed appointments, and reschedule no-shows. Practice Growth
• Ensure that the schedule accounts for the appropriate amount of doctor time, filling openings as necessary and discussing any major changes with the clinical team. Professional Communication
• Generate correspondence for referring dentists and maintain detailed patient records.

The Teammate We're Looking For 1-2+ years of dental or orthodontic office experience preferred. Experience with dental/orthodontic insurance administration, including eligibility verification, claims processing, and patient billing. Working knowledge of Microsoft Office suite; proficiency with orthodontic management software systems is an asset. Exceptional interpersonal and communications skills (verbal and written), with a proven ability to build strong relationships and rapport with patients, parents, doctors, fellow team members and the community. Keen attention-to-detail and time management skills. Ready to join a team that values excellence, integrity, and community? Apply today to start a rewarding career with Pavlo Orthodontics! We thank all applicants, but only those selected for an interview will be contacted. #CAD At Corus Orthodontists, we're building a workplace where everyone feels welcomed, valued, and free to be themselves. We're proud to be an equal opportunity employer and believe that diverse perspectives make us stronger. If we connect with you about your application, please let us know if you need any accommodations—we'll be glad to support you. Please apply only through our official channels: the Corus Orthodontists careers platform, Indeed, or LinkedIn. If you see this role posted elsewhere, it may be out of date or not authorized by us. We review all applications personally—no AI is used in our screening or selection process. Be sure to check your email (including junk/spam folders) so you don't miss any updates from us.