Care Coordinator I - ICC

Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts and was recognized by The Boston Globe as one of the Top 10 Employers in Massachusetts. We are also proud to be a Certified Great Place to Work. BHN is currently seeking a Care Coordinator I to join our Intensive Care Coordination (ICC) program, supporting youth with behavioral health needs and their families. What We Offer Comprehensive benefits including health, dental, vision, and retirement match Generous paid time off and holidays Career advancement opportunities with one in three positions filled internally Ongoing training in Wraparound care, crisis intervention, and youth behavioral health Opportunities for community-based and hybrid work A diverse and inclusive workplace that values cultural competence Recognition as both a Certified Great Place to Work and one of Massachusetts' Top 10 Employers What You'll Do As a Care Coordinator I, you will facilitate care planning, coordinate supports, and provide crisis intervention for youth with Serious Emotional Disturbance (SED) and their families. Using Wraparound principles, you'll help ensure stability and success in the community. Provide community-based Wraparound services tailored to the needs of youth and families Collaborate with multidisciplinary teams including schools, behavioral health providers, and juvenile justice systems Facilitate team meetings to develop and update individualized care plans Help families navigate child-serving systems and access essential community resources Support youth and families during crises to promote safety and stabilization Maintain timely and accurate documentation in line with program standards Who You Are Bachelor's degree in a related field and 1 year of experience working with youth with SED, OR Associate's degree and 5 years of related experience required CANS-MA certification required (or ability to obtain upon hire) Knowledge of mental illness, behavioral health, and treatment techniques for children and adolescents Experience facilitating meetings or groups preferred Familiarity with child- and family-serving systems and community resources Strong organizational, communication, and collaboration skills Valid Massachusetts driver's license and reliable transportation required We Hire for Purpose! Since 1938, BHN has been dedicated to providing high-quality, affordable, and culturally responsive behavioral health services across Western Massachusetts. We support our employees with the same compassion and respect that we provide to the children, families, and communities we serve. How to Apply If you're ready to make a meaningful impact by supporting youth and families through high-quality care coordination, we'd love to hear from you! Click "Apply for Job" below or visit www.bhnworks.org to apply today.