Treatment Coordinator

Treatment Coordinator 4141 Shrestha Dr, Bay City, MI 48706 $18

• $25 an hour
• Full-time $18
• $25 an hour

•

Full-time Location:

Bay City, MI About Us At New Chapter Dentistry, we believe every smile tells a story. Our mission is to provide exceptional dental care in a welcoming, patient-focused environment where communication, compassion, and excellence guide everything we do. We are a growing, systems-driven practice focused on delivering high-quality care while creating a positive and supportive experience for both our patients and our team. Position Overview We are seeking a highly organized, motivated, and patient-focused Treatment Coordinator to join our expanding team. This role is essential in guiding patients through the next steps of their care while helping maintain a productive and well-structured schedule. The ideal candidate is confident in communication, detail-oriented, and thrives in a fast-paced environment. Key Responsibilities Coordinate patient checkout and clearly communicate next steps in treatment Present treatment plans in a confident, organized, and easy-to-understand manner Schedule patients appropriately based on treatment needs and provider availability Work proactively to maintain a full and productive schedule Input and manage treatment plans accurately within the system Submit and track pre-treatment estimates (insurance) Process returned estimates and update patient portions accordingly Send treatment plans to patients and follow up on unscheduled treatment Pre-plan the schedule 2-3 days in advance to optimize efficiency Fill schedule gaps and respond quickly to cancellations Communicate effectively with both patients and clinical team What We're Looking For Strong communication and interpersonal skills High level of organization and attention to detail Ability to multitask and prioritize in a fast-paced environment Confidence discussing treatment plans and scheduling Team-oriented mindset with a positive attitude Dental experience preferred (Eaglesoft experience is a plus)

Compensation & Benefits Pay:

$18

• 25 per hour (based on experience) Paid Time Off Paid Holidays 401(k) with employer contribution Dental benefits Health insurance options Figs scrubs provided Supportive team environment with opportunities for growth Why Join Our Team?

Positive, team-oriented culture Well-structured systems and workflows Opportunity to play a key role in patient experience and office success Leadership that values communication, growth, and accountability How to Apply If you are organized, motivated, and enjoy helping patients move forward with their care, we would love to hear your story. Please submit your resume and a brief message introducing yourself.

Pay:

$18.00

• $25.

00 per hour

Benefits:

401(k) Employee discount Health insurance Paid time off Parental leave

Work Location:

In person