Front Desk Agent

If health and wellness are important to you, and you have a passion to help people improve their lives and health, this may be the perfect position for you! We are a fast-paced, upbeat chiropractic and progressive rehab clinic helping patients get back to doing what they love through chiropractic care, progressive rehab (PT), and other wellness services. If you are energetic, friendly, fun, purpose-driven, motivated, and a team player, we should talk! And because everything in our office moves quickly and there are multiple tasks to be completed, your strong phone, computer and people skills are all vital. You'll be involved in many areas of the practice including promotional communications, helping people, customer service and handling finances. You'll enjoy great pay, the opportunity to earn monthly bonuses, benefits and set hours. This is a non-smoking environment as this is a health clinic. We do not provide a smoking area.

Who you are:

Do you have a gift for meeting new people and getting them to like you ? Do people look to you first for help because they know it will get done ? Are you quick to smile and have contagious enthusiasm? Do you derive a great deal of pleasure and strength from developing professional relationships with clients? Do you have a conscientiousness for doing things right and following tasks through to completion?

What you will do:

Insurance verifications Answering phones, scheduling appointments, rooming patients Deliver financial reviews with patients Make product and supplement recommendations based on doctor's treatment plan Scan incoming insurance EOBs Assist with marketing campaigns, creative content, community outreach Weekly patient reporting Maintain confidentiality as it pertains to HIPAA guidelines Work with rest of team to keep clinic clean and clutter free Manage patient flow between Doctor, Rehab and Front Desk to ensure Patient experience is efficient, fun, and effective Maintain patient accounts by obtaining, recording, and updating personal and financial information Collect patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims Maintain business office inventory Other Administrative tasks What you need Two-year degree or more preferred but not required Previous experience in customer service must be demonstrated Proficiency in Microsoft Office and Windows is required Things you should know Starting compensation is $17-$20 per hour, based on experience, plus the opportunity to earn monthly bonuses. Depending on the person this position may also have the option of being salaried. PTO and Vacation pay offered

Work Schedule:

Monday 8:00 am to 6:00 pm Tuesday 10:00 am to 6:00 pm Wednesday 9:45 am to 6:00 pm Thursday 10:00 am to 6:00 pm Friday 6:45 am to 12:00 pm You must be available to work during these hours. If you feel you would be a great fit in our office please send your resume. We look forward to speaking with you!

Job Type:

Full-time Pay:

$17.00 - $20.00 per hour

Benefits:

Employee discount Paid time off

Work Location:

In person