Orthodontic Treatment Coordinator

Orthodontic Treatment Coordinator The Smile Spot Springfield, MO Job Details Full-time $18 - $25 an hour 23 hours ago Benefits Health insurance Paid time off 401(k) matching Employee discount Flexible schedule Qualifications Bilingual Computer operation Phone communication Customer service Desktop applications Dental office experience Computer skills Orthodontics Client interaction via phone calls Full Job Description Do you enjoy helping others increase their self-confidence and achieve better health? If so The Smile Spot is looking for you! We are a group practice comprised of orthodontists and pediatric dentists in the Springfield area. We are looking for a talented, authentic, and compassionate team player to join our Orthodontics team as a Treatment Coordinator. Our Treatment Coordinators will use SmileSnap to follow up with new prospective patients and help with patient communications via e-mail and scheduling patient appointments- beginning with the initial consultation with the orthodontist through the final step of the respective treatment plan. During the initial examination, they present information regarding available treatment options, as well as the insurance coverage and credit options that may be offered. They routinely follow-up with patients throughout the course of treatment, answering any questions they may have and ensuring that payments are made in a timely manner. In addition, they consult with doctors as necessary when coordinating patient care. Lastly, they must notate everything, including patients' progress, any referrals that have been received and the demographics of the patient population.

Summary of Essential Job Functions:

The Treatment Coordinator is an important position in the orthodontic office. The treatment coordinator is the go between for orthodontists and patients, responsibilities may include: Outlining dental options for clients generated by the orthodontist Providing payment plans for patients Willing to help promote and market services Strong verbal and written communication with patients regarding treatment Helping patients feel comfortable Performing office management tasks that often require the use of a personal computer

Competencies:

Communication skills Integrity Team work Customer service orientation The position will require strong computer/technology, phone and communication skills. Pay is negotiable based on years of experience.

Job Type:

Full-time Pay:

$18.00 - $25.00 per hour

Benefits:

401(k) matching Employee discount Flexible schedule Health insurance Paid time off Application Question(s): Do you have any Felony or Misdemeanor Convictions? What is the range of pay you are seeking?

Experience:

Orthodontic:

1 year (Preferred)

Work Location:

In person