Treatment Coordinator

Treatment Coordinator Chapel Hill, NC Job Details Full-time $25.74 - $31.00 an hour 20 hours ago Benefits Health insurance 401(k) Paid time off Vision insurance Employee discount Retirement plan Qualifications Collaborate with healthcare professionals Record keeping Teamwork Dental care patient counseling Phone communication Dental receptionist Greeting customers Medical scheduling Medical records Problem-solving Computer skills Patient interaction Managing patient records Care coordination Associate's degree Communication skills Entry level Time management Client interaction via phone calls Full Job Description Position Overview We are seeking a compassionate, organized, and detail-oriented Treatment Coordinator to join our dental team. This role plays a key part in helping patients understand and move forward with their recommended treatment plans. The ideal candidate is passionate about patient care, excels at communication, and is committed to creating a smooth and supportive experience throughout each patient's treatment journey. Key Responsibilities Serve as the primary point of contact for patients regarding treatment plans, questions, and scheduling Clearly explain dental procedures, treatment options, and associated costs in a friendly and professional manner Coordinate and schedule treatment appointments, including collaboration with specialists or outside offices when needed Proactively follow up with patients regarding pending or unscheduled treatment Work closely with the clinical team to ensure accuracy and consistency of patient information Maintain accurate, detailed, and up-to-date patient records Support front desk operations by answering phones, greeting patients, and managing check-ins in a fast-paced environment Qualifications Strong communication and interpersonal skills Excellent organizational and multitasking abilities Detail-oriented with a high level of accuracy Ability to work efficiently in a fast-paced setting Previous dental or healthcare experience preferred but not required

Pay:

$25.74 - $31.00 per hour

Benefits:

401(k) Employee discount Health insurance Paid time off Retirement plan Vision insurance

Education:

Associate (Preferred) Shift availability: Day Shift (Required)

Work Location:

In person