Dental Treatment Care Coordinator

Job Title:

Dental Treatment Care Coordinator Location:

Elizabethtown, NC About Us:

Elizabethtown Family Dentistry is a comprehensive general dental practice in Elizabethtown, NC, owned by Drs. Justin DeGarmo and Annie Greene. We are seeking a full-time treatment care coordinator who will help us maintain our patient-focused goals while contributing to our pleasant, team-oriented office environment. Our practice is committed to providing exceptional patient care in all aspects of the patient's experience•from scheduling and billing to treatment. We provide in-office training for strong candidates without dental experience, though prior dental experience is preferred. Candidates transitioning from clinical dentistry into an administrative role are also strongly encouraged to apply.

Benefits:

Four-day workweek (Monday through Wednesday 7:45 am•5:15 pm, Thursday 7:45 am•3:15 pm) Extra days off between Christmas and New Years to enjoy time with friends and family Guaranteed hours and hourly rate

Financial:

Competitive compensation based on experience. 401k. Bonuses are awarded based on meeting practice goals. Signing bonus. Financial planning services. Insurance/Health benefits•Health, vision, & life insurance. Prescription drug insurance. Dental coverage. Earned vacation time (up to 3 weeks, based on length of employment), sick/bereavement time, paid holidays Supportive doctors and team

Job Summary:

As a Dental Treatment Care Coordinator, you will help keep daily operations running smoothly, provide an excellent patient experience in a growth minded practice.

Responsibilities:

Scheduling and Appointment Management:

Partner with patients to schedule recommended treatment while optimizing provider time Appointment confirmations Manage the schedule to maximize efficiency and productivity

Patient Communication and Service:

Welcome patients and answer phones with a professional, friendly demeanor Explain appointments, procedures, and treatment plans clearly and concisely Respond to questions and resolve concerns promptly Educate patients on insurance benefits and payment options

Treatment Coordination:

Support treatment presentations and explain procedures to patients Verify insurance eligibility and benefits Coordinate with clinical and administrative teams to maintain smooth patient flow Review treatment plans and financial arrangements with patients

Administrative Tasks:

Maintain accurate patient records and files Patient collections day of service and outstanding AR Prepare and organize patient paperwork Send appointment reminders and follow up as needed Complete other duties as assigned

Qualifications:

High school diploma or equivalent required; some dental office experience preferred Excellent communication, interpersonal, and customer service skills Proficiency in dental scheduling software and computer applications (our office uses Eaglesoft, currently). Knowledge of dental terminology and procedures Able to work both independently and collaboratively Strong organizational skills and attention to detail Ability to handle multiple tasks and prioritize effectively

Job Type:

Full-time Experience:

Dental experience preferred but not required Successful front-facing customer service Ability to

Commute:

Elizabethtown, NC 28337 (Required)

Work Location:

In person

Job Type:

Full-time Benefits:

401(k) Dental insurance Health insurance Life insurance Paid sick time Paid time off Retirement plan Vision insurance Ability to

Commute:

Elizabethtown, NC 28337 (Required)

Work Location:

In person