Treatment Coordinator

Treatment Coordinator Specialty1 Partners - 2.6 Las Cruces, NM Job Details Full-time $15 - $20 an hour 2 days ago Benefits Health savings account Disability insurance Health insurance Dental insurance Flexible spending account Paid time off Vision insurance 401(k) matching Life insurance Pet insurance Qualifications Collaborate with healthcare professionals Treatment plan development Computer operation Customer communication Patient flow optimization Medical software Computer literacy Handling customer inquiries Medical scheduling Administrative experience High school diploma or GED Medical administrative support Dental terminology Computer skills Patient interaction Patient charting Managing patient records Care coordination Escalation handling Communication skills Entry level Full Job Description Our office, Oral Surgery of New Mexico - Las Cruces, is seeking a talented Treatment Coordinator to join our busy specialty practice. We are looking for a talented and skilled Treatment Coordinator to help us accomplish our mission to improve the lives of our patients by providing a world-class specialty experience for every patient. Here is what you need to know about the role, our team and why we could be the right next step in your career. Your Responsibilities As a Dental Treatment Coordinator, you will play a vital role in ensuring a seamless patient experience from the initial consultation to treatment completion. Your primary responsibilities will include effectively communicating treatment plans, coordinating appointments, assisting patients with financial arrangements, and ensuring a positive and stress-free experience for our valued patients. Engage with patients to explain treatment options, answer questions, and address concerns in a clear and empathetic manner. Collaborate with the dental team to create comprehensive treatment plans tailored to each patient's needs and goals. Schedule appointments for treatments, consultations, and follow-up visits, taking into consideration the patient's availability and the clinic's schedule. Assist patients in understanding and navigating insurance coverage and financial obligations, providing accurate cost estimates, and exploring payment options. Maintain accurate and up-to-date patient records, treatment plans, and correspondence to ensure efficient communication and coordination. Work closely with the front desk and administrative staff to ensure a smooth patient flow and an organized office environment. Continuously update your knowledge of dental treatments, procedures, and insurance policies to provide accurate information to patients. Handle any patient concerns or issues that may arise during the treatment process, escalating them as necessary to ensure prompt resolution. Ability to work fulltime, Monday - Friday from 8:00am-5:00pm As one of the essential members of our office, you will also help to facilitate/coordinate other office responsibilities as needed. Your Background The Dental Treatment Coordinator plays a vital role in ensuring that our patients receive the best possible care by effectively communicating treatment plans, assisting with financial arrangements, and coordinating appointments.

You also have the following:

Strong interpersonal skills with the ability to build rapport and trust with patients and the dental team. Excellent communication skills, both verbal and written, to explain complex treatment information in a clear and understandable manner. Detail-oriented and organized, with the ability to manage multiple tasks and priorities simultaneously. Proficiency in dental software and basic computer skills. Understanding of dental terminology, procedures, and insurance processes. Empathetic and patient-centered approach to customer service. A high school diploma.

MON - FRI 8AM - 5PM

If this sounds like you, you will fit right in with the team! Why You Should Join Our Team A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Specialists, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results. We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives—at home, at work and everywhere in between. Your Benefits & Perks BCBS Medical & Dental insurance Options VSP Vision Coverage Complimentary Life Insurance Policy (employee only) Short-term & Long-Term Disability Pet Insurance Coverage 401(k) plan w/match options

HSA / FSA

Account Access Identity Theft Protection Legal Services Package Hospital/Accident/Critical Care Coverage Paid Time Off 2103 N Telshor Ct Las Cruces, NM 88011 Specialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties. Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at https://www.specialty1partners.com/privacy-policy/ Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to www.e-verify.gov and click on the Employees Link to learn more. Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.