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Treatment Coordinator
Job
Les Belles NYC
New York, NY (In Person)
Full-Time
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Job Description
About Les Belles NYC Les Belles NYC is a design-led, wellness-rooted dental practice redefining what modern healthcare feels like. We are focused on clinical excellence, luxury service, and human connection, creating a calm, elevated experience for both our patients and our team. The Role The Treatment Coordinator plays a critical role in guiding patients through their treatment journey while supporting the overall operational and financial flow of the practice. This role requires someone who can balance: patient communication scheduling coordination financial discussions insurance understanding case presentation follow-through relationship management The ideal candidate is warm, organized, confident in communication, detail-oriented, and able to create trust and clarity for patients while maintaining operational efficiency. What You'll Own Patient Coordination & Experience Guide patients through recommended treatment plans Help patients understand procedures, timelines, and next steps Create a calm, professional, and supportive patient experience Maintain consistent communication before and after appointments Support patient retention and long-term relationship building Scheduling & Case Management Coordinate treatment scheduling efficiently and strategically Manage larger or multi-visit treatment plans Ensure appointments align with provider and operational flow Monitor pending treatment and follow-up opportunities Assist with schedule optimization and production flow Financial Coordination Review treatment estimates and financial arrangements with patients Discuss insurance coverage, financing options, and payment expectations Coordinate approvals and follow-up where applicable Maintain accuracy and clarity in financial communication Administrative & Operational Support Maintain accurate documentation and patient records Coordinate with front desk, assistants, and providers to ensure continuity Support operational efficiency throughout the patient journey Assist with patient follow-up, confirmations, and communication Who You Are The ideal candidate: Has dental or healthcare coordination experience Communicates with confidence and professionalism Is organized, proactive, and detail-oriented Handles sensitive conversations calmly and clearly Understands patient psychology and relationship-building Thrives in a fast-paced, team-oriented environment Maintains composure under pressure Understands how to balance service with operational flow What Success Looks Like Strong patient trust and communication High follow-through and organization Calm execution in fast-paced environments Ability to balance patient care with operational needs Consistent professionalism and accountability Strong scheduling and coordination judgment Contribution to practice growth and patient retention Benefits IRA matching Health, dental, vision insurance Paid time off Growth opportunities within a scaling organisation Location Requirement In-person in NYC (10022)