Telehealth Care Coordinator - 0609 MY #1

Telehealth Care Coordinator - 0609 MY #1 NavitasPartners - 4.0 Yonkers, NY Job Details Full-time | Contract $26 an hour 22 hours ago Qualifications Optimizing workflow processes Collaborate with healthcare professionals Direct patient care Electronic health records (EHR) management Remote patient monitoring Quality of care (regulatory compliance area) Workflow management (operations management method) Writing skills Regulatory compliance Patient safety measures implementation English Clinical performance metrics Telehealth experience Telehealth platforms Computer skills Associate's degree Healthcare performance metrics analysis Cross-functional communication Quality assurance within healthcare Patient safety compliance management

Full Job Description Job Title:

Telehealth Care Coordinator Location:

New York, NY Job Type:

Full-Time Contract Contract Duration:

3 Months (Possible Extension)

Pay Rate:

$26/hour (W2) Schedule Full-Time - 40 Hours per

Week Shift:

11:00 PM - 7:00 AM Every Other Weekend Required Position Overview We are seeking an experienced Telehealth Care Coordinator to support virtual patient care operations through telehealth and remote patient monitoring programs. This role serves as a key member of the virtual healthcare team, ensuring patient safety, coordinating telehealth services, providing technical support, and assisting with quality improvement initiatives. The ideal candidate will have a strong background in direct patient care, telehealth operations, remote monitoring technologies, and healthcare workflow optimization. Key Responsibilities Telehealth Program Coordination Coordinate telehealth and remote patient monitoring services. Monitor consult orders, virtual visits, and follow-up appointments. Ensure telehealth sessions run smoothly and without technical interruptions. Support patient enrollment and transitions into virtual care programs. Assist with telehealth workflow development and implementation. Patient Monitoring & Safety Provide continuous virtual observation of assigned patients. Monitor patient safety indicators and identify potential risks. Recognize changes in patient condition and escalate concerns promptly. Document observations, interventions, and safety events. Support appropriate discharge from remote monitoring programs when indicated. Quality Improvement & Program Oversight Conduct quality assurance reviews and program evaluations. Analyze utilization data, performance metrics, and patient outcomes. Identify opportunities for process improvement. Prepare reports for leadership and participate in performance review meetings. Assist with workflow optimization and corrective action initiatives. Technical & Clinical Support Provide support for telehealth platforms and remote monitoring equipment. Troubleshoot technical issues affecting patient care delivery. Collaborate with technology teams and vendors to resolve system concerns. Assist with onboarding and training staff on telehealth workflows and systems. Communication & Collaboration Serve as a liaison between clinicians, physicians, technology teams, and vendors. Communicate effectively with patients, families, and interdisciplinary teams. Participate in team meetings and organizational initiatives. Support communication and interpretation needs through approved channels. Compliance & Documentation Maintain HIPAA compliance and patient confidentiality. Accurately document monitoring activities and interventions. Escalate safety concerns and equipment issues appropriately. Support a safe and compliant virtual care environment. Required Qualifications Education Associate Degree required Bachelor's Degree in a healthcare-related field preferred Experience Minimum 3 years of direct patient care experience Minimum 2 years of telehealth experience required Experience with remote patient monitoring technologies Experience with EMR/EHR systems (Epic preferred) Experience developing telehealth workflows, policies, and protocols Experience with quality improvement initiatives and performance metrics Experience collaborating with multidisciplinary healthcare teams Knowledge & Skills Strong understanding of telehealth operations and regulatory requirements Ability to analyze data and identify improvement opportunities Knowledge of quality assurance and quality improvement methodologies Strong clinical judgment and patient safety awareness Excellent problem-solving and critical-thinking abilities Strong written and verbal communication skills Ability to work across multiple technology platforms simultaneously Understanding of cultural, language, and accessibility considerations in healthcare delivery Language Requirement English (Read, Write, and Speak) Preferred Qualifications Associate or Bachelor's Degree in a healthcare-related field Experience supporting large-scale telehealth programs Experience educating patients and providers on telehealth services Experience measuring and reporting telehealth program outcomes and success metrics For more details reach at or Call / Text at 516-862-1203 .