Dental Insurance Coordinator

Dental Insurance Coordinator Mainline Dental Health & Wellness Bryn Mawr, PA Job Details Part-time $25.17 - $30.31 an hour 13 hours ago Benefits Dental insurance Paid time off 401(k) matching Qualifications Customer communication Teamwork Filing Attention to detail Organizational skills Customer support Full Job Description Insurance Coordinator - Dental Practice Main Line Dental Health & Wellness is looking for a warm, organized, and detail-oriented Insurance Coordinator to join our small private dental practice. We are a slower-paced, patient-focused office that values quality care, strong communication, and a positive team environment. Unlike high-volume corporate offices, we take pride in creating a calm and personalized experience for both our patients and our team. We are fully out-of-network with all dental insurance plans and submit claims to PPO policies strictly as a courtesy to patients. This role focuses heavily on accurate claim submission, insurance follow-up, and helping patients understand their benefits and reimbursements.

Responsibilities:

Insurance Coordination Submit dental insurance claims daily through electronic portals Attach all necessary documentation including: X-rays Clinical notes Narratives Photos Perio charting Track outstanding claims in Open Dental Follow up with insurance companies regarding claim status and reimbursements Work denied or delayed claims in a timely manner Post insurance payments and reconcile EOBs accurately Maintain detailed claim notes and updates within patient accounts Patient Financial Communication Explain out-of-network insurance benefits to patients in a clear and friendly manner Help patients understand estimated reimbursements and claim timelines Assist patients with insurance questions while maintaining excellent customer service Support a smooth and positive patient experience Administrative Duties Run insurance aging reports and assist in reducing outstanding claims Coordinate with the doctor for additional documentation requests Maintain organized insurance records and scanned documents Support front office operations as needed in a team-oriented environment Qualifications Dental insurance experience preferred Familiarity with PPO dental insurance claims and reimbursement processes Open Dental experience strongly preferred Excellent attention to detail and organization Strong communication and customer service skills Friendly, professional, and dependable personality Ability to work independently in a small office setting What We're Looking For We are looking for someone who: Enjoys working in a smaller, relationship-focused practice Values teamwork and accountability Is proactive and organized Communicates kindly and professionally with patients Thrives in a calm, slower-paced environment Benefits Competitive compensation based on experience Bonus opportunities based on insurance goals Paid time off Supportive and collaborative team environment Opportunity for long-term growth within the practice If you are looking for a positive office culture where patient care and teamwork come first, we would love to meet you!

Pay:

$25.17 - $30.31 per hour

Benefits:

401(k) matching Dental insurance Paid time off

Work Location:

In person