Service Coordinator

Service Coordinator ACTION-Housing, Inc. - 3.0 Pittsburgh, PA Job Details $20.94 - $26.18 an hour 22 hours ago Qualifications Mental health and behavioral care High school diploma or GED Substance abuse Full Job Description As Pittsburgh's largest non-profit developer, ACTION-Housing exists to help people improve their lives by offering quality, affordable housing. We pride ourselves on helping all of our clients to achieve more self-sufficient lives. Since 1957, we've assisted a wide array of populations throughout Southwestern Pennsylvania, focusing on those generally underserved by traditional services including senior citizens, veterans, individuals with physical and/or intellectual disabilities, individuals on the autism spectrum, and youths who have aged out of foster care. To further our mission, we are looking for a Service Coordinator.

JOB SUMMARY

The Service Coordinator links residents to health and supportive services that will enable the resident to achieve and maintain his/her maximum level of self-sufficiency in independent living.

ESSENTIAL FUNCTIONS

Develops and implements a general case management plan for each resident based on the needs assessment. Follows-up with residents where appropriate on monthly basis, or on the needs of the individual. Maintains an active file for each resident containing all information on social service needs. Works cooperatively with the property manager to address related issues. Handles all reporting responsibilities required by the HUD contract. Inspect resident rooms to build rapport, identify housekeeping concerns, and coach residents on maintaining safe living conditions. Assist residents with budgeting and rent management to prevent eviction and promote long‑term housing success. Make calls and coordinate connections to community resources such as treatment programs, benefits, case management, and crisis supports. Maintain daily onsite presence to address concerns promptly, de‑escalate conflicts, and reinforce a safe, stable environment.

JOB REQUIREMENTS AND EXPERIENCE

High School diploma/equivalent required. Bachelor's degree preferred. Must be comfortable working with individuals experiencing addiction, mental health challenges, and hoarding behaviors.

WORK ENVIRONMENT AND PHYSICAL DEMANDS

Physical strength to manipulate light to medium weight materials weighing 10 to 15 pounds on a regular basis. Work across multiple program locations including Downtown Pittsburgh, the Hill District, and McKeesport. Use a personal vehicle for travel between sites as needed.

EQUAL OPPORTUNITY STATEMENT

ACTION-Housing, Inc. is an equal opportunity employer.