Unit Coordinator - NICU

Description Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work? Unit Coordinator on the NICU Night shift: 5/8hr shifts 11pm - 7:30am.

Summary:

The Unit Coordinator is an integral member of the care team who delivers quality care through collaboration and communication with team member. They work under the direct supervision of the nurse manager and the registered nurse to support clerical and operational functions associated with patient care.

Responsibilities:

Welcomes and greets patients and visitors to the unit. Demonstrates pleasant, professional communication skills when speaking with patients, visitors, nursing staff, physicians, volunteers and personnel from other departments. Answers the phone promptly using proper telephone etiquette. Identifies self and unit. Refers phone calls to appropriate person and is reliable with messages. Assists visitors find patient rooms, staff members and other resources. Facilitates transport of patients at discharge. Facilitates the patient belongings process as needed, including that the handoff of belongings occurs at admission, transfer and discharge. Facilitates calls to physician on behalf of nurses, avoiding duplication. Demonstrates correct use of communication systems such as intercom, pager system, phone functions, pneumatic tube, and other department based systems. Uses unit specific communication tools and applies to practice. Checks email regularly and posts items at the request of nursing leadership. Provides for the accurate and timely processing of Orders. Monitors frequently for new alerts and other new items on electronic work. Notifies the nurses and nursing assistants promptly of any new orders, discontinued orders, alerts, specimens to be collected or treatments. Performs job duties in accordance with these standards. Maintains good attendance/lateness standards in accordance with Hospital policy. Performs assigned duties such as unit errands, stocking supplies, returning equipment to Central Supply, answering unit phone, etc. Adheres to unit programs to support patient care such as maintaining a quiet environment, customer service, etc. Attends staff meetings on a regular basis. Keeps work environment neat and organized.

Education or Equivalent Experience:

H.S. Diploma/GED (Required) 0-1 years Training and/or experience at an acute care facility or student nurse with hospital based clinical experience •0-1 years Previous secretarial skills or healthcare experience We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives. Live Your Life's Work We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.