Medication Management Specialist

What We Offer Novant Health is seeking a Medication Management Specialist , to join our Specialty Pharmacy team, to deliver optimal medication management across all dimensions of care, every time.

Work Hours:

8am-5:00pm

Location:

Hybrid (on-site training and some on-site visits/meeting required)

• Must live in Wilmington, NC or within a commutable distance to Wilmington, NC At Novant Health, you'll find a supportive team environment where your contributions are valued, your growth is encouraged, and your work makes a lasting difference in the lives of patients and families. Meaningful Patient Impact
• Play a key role in delivering safe, accurate, and personalized medication care that truly improves patients' lives. Collaborative & Inclusive Culture
• Work alongside supportive teammates who value open communication, diversity, and innovation — with opportunities to mentor and grow together. Commitment to Excellence & Growth
• Benefit from clear standards, ongoing training, and professional development programs that help you advance your career while maintaining top-tier care quality. Shared Mission & Values
• Be part of a trusted organization that lives its First Do No Harm commitment and champions accessible, affordable, and patient-centered pharmacy services.

What You'll Do Overview:

As a Medication Management Specialist at Novant Health, you will be an integral part of our healthcare team, collaborating with colleagues to provide optimal care. You will be responsible for managing and providing care in line with current policies and procedures while delivering exceptional customer service.

Key Responsibilities:

Provide support for prior authorization requests, ensuring timely processing and resolution. Assist with financial assistance processes, helping patients access affordable medications. Assess and collect data from clients to resolve prescription status issues. Serve as a resource for clients, offering guidance and information about medication management. Exercise judgment and professional etiquette in all interactions with clients/customers. Collaborate with healthcare team members to ensure seamless care delivery. Contribute to a team-oriented, results-driven environment. Provide exceptional customer service, ensuring professionalism and confidence in every interaction.

What We're Looking For Education:

High School Diploma or GED, required.

Experience:

Minimum of five years experience in pharmacy, required.

Licensure/Certification:

PTCB Certification, required. NCBOP License, required. Additional Skills (required): Considerable knowledge of medication names (both trade and generic) and their doses, routes of administration and adverse effects. Demonstrates patient interview skills and strong written and verbal communication skills with other healthcare professionals. Ability to follow verbal and written instructions. Basic technology skills. Other duties asoutlined in Novant Health and facility specific policies and procedures. Ability to drive/travel to multiple facilities/locations as needed.

Ideal Candidate:

Detail-oriented and results-driven. Enjoys providing high-quality customer service. Works effectively both independently and as part of a team. Conveys professionalism, assurance, and confidence with every client interaction. Why Choose Novant Health? Join a nationally recognized organization that's redefining what it means to deliver remarkable care — to our patients and to our team members. At Novant Health, you'll find: Award-winning workplace culture

• Recognized as one of America's Greatest Workplaces 2024 by Newsweek for excellence in pay and benefits, career growth, work-life balance, and inclusive culture. Comprehensive benefits & well-being support
• We care for the "whole you" with competitive health coverage, retirement savings with employer matching, generous paid time off, and well-being programs that support your physical, emotional, and financial health. Career growth & development opportunities
• Access tuition reimbursement, mentoring, and self-directed learning tools designed to help you grow and advance your career within Novant Health. Inclusive culture & sense of belonging
• Join a team where diversity is celebrated, inclusion is intentional, and everyone has a voice through our Business Resource Groups and ongoing equity initiatives.

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves. Job Opening

ID 145516

Qualifications:

Education:

High School Diploma or GED, required.

Experience:

Minimum of five years experience in pharmacy, required.

Licensure/Certification:

PTCB Certification, required. NCBOP License, required. Additional Skills (required): Considerable knowledge of medication names (both trade and generic) and their doses, routes of administration and adverse effects. Demonstrates patient interview skills and strong written and verbal communication skills with other healthcare professionals. Ability to follow verbal and written instructions. Basic technology skills. Other duties asoutlined in Novant Health and facility specific policies and procedures. Ability to drive/travel to multiple facilities/locations as needed.

Ideal Candidate:

Detail-oriented and results-driven. Enjoys providing high-quality customer service. Works effectively both independently and as part of a team. Conveys professionalism, assurance, and confidence with every client interaction.