Remote Patient Monitoring Technician

Remote Patient Monitoring Technician We are seeking a detail-oriented and compassionate Remote Patient Monitoring (RPM) Technician to support our clinical team. This role is responsible for monitoring patient data, engaging with patients, and ensuring timely communication with providers to enhance patient care and outcomes.

Your responsibilities would include:

1. Install and configure remote patient monitoring (RPM) devices in patient homes, assisted living facilities, and other care settings. 2. Educate patients, family members, and facility staff on proper device use, troubleshooting basics, and monitoring expectations. 3. Monitor incoming patient vital signs and verify successful data transmission from RPM devices to the monitoring platform. 4. Communicate abnormal readings, missing data, or urgent patient concerns to healthcare providers in a timely manner. 5. Troubleshoot technical issues with RPM equipment both remotely and through in-person visits when necessary. 6. Coordinate with device vendors and technical support teams to resolve hardware, software, connectivity, and account- related issues. 7. Maintain accurate documentation of device installations, patient interactions, troubleshooting activities, and follow-up actions. 8. Document and log time spent communicating with patients, caregivers, and facilities to support RPM service compliance, billing requirements, and provider reporting. 9. Build and maintain professional relationships with patients, family members, facility managers, nurses, and providers to support successful RPM participation. 10. Follow up with patients and facilities to ensure continued device compliance, patient engagement, and uninterrupted monitoring services. Optimum Health Administrative Team