Post-Acute Benefits & Resource Coordinator

Post-Acute Benefits & Resource Coordinator University of Tennessee Medical Center - 3.7 Knoxville, TN Job Details Full-time 3 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance 401(k) matching Flexible schedule Life insurance Retirement plan Qualifications Collaborate with healthcare professionals Skilled nursing facility experience Healthcare resource management Bachelor's degree in social work Healthcare Administration Social work Local agency collaboration Mid-level Long-term care facility experience Bachelor's degree Case management Discharge planning Bachelor's degree in healthcare administration Human Services Social Work Care coordination Bachelor's degree in human services 2 years Community resource coordination Post-acute care experience

Full Job Description Job Description:

The Post-Acute Benefits & Resource Coordinator serves as a specialized resource within the Community Care Network and Case Management department focused on assisting uninsured, underinsured, Medicaid-pending, and financially complex patients requiring post-acute care services. This role collaborates with patients/families, hospital case management, payers, financial counseling, and post-acute providers to support payer source identification, insurance navigation, financial resource coordination, and timely access to appropriate post-acute care services. The position supports complex discharge planning and reduction of avoidable inpatient days associated with financial or payer-related barriers to post-acute placement. Minimum Qualifications Bachelor's Degree in Social Work, Healthcare Administration, Human Services, or related healthcare field preferred. Relevant healthcare, post-acute care, Medicaid/TennCare, case management, financial counseling, or skilled nursing facility experience may be considered in lieu of degree requirements. Minimum of two (2) years experience in healthcare, case management, social work, skilled nursing facility, post-acute care, insurance navigation, or related field preferred. Preferred Qualifications Skilled Nursing Facility (SNF) or post-acute care experience strongly preferred. Experience with Medicaid/TennCare processes and post-acute placement barriers preferred. Knowledge of insurance authorization and payer processes preferred. Experience collaborating with community agencies and post-acute providers preferred.

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible schedule Health insurance Life insurance Paid time off Retirement plan Vision insurance People with a criminal record are encouraged to apply

Experience:

TennCare/Facility Medicaid and/or CHOICES processes: 1 year (Preferred) Insurance/resource navigation, uninsured patient populations: 1 year (Preferred)

SNF Admissions or Care Planning :

1 year (Preferred)

Work Location:

In person