MEDICAL CARE MANAGER

MEDICAL CARE MANAGER

Memphis, TN Job Details 1 day ago Qualifications Collaborate with healthcare professionals Computer operation Bachelor's degree in social work Electronic health records (EHR) management Computer literacy Patient assessment Social work Local agency collaboration Mid-level Windows Bachelor's degree Case management Care plan development Data entry Patient interaction Productivity software Social Work

HIV/AIDS

care Patient charting Care coordination Referral coordination Technical Proficiency Home visits (communication methods) Full Job Description

POSITION SUMMARY A

medical care manager (MCM) provides care management services for the HIV patient population. Care management services include direct patient interaction and indirect patient assistance, education, and care team documentation. MCMs increase access to care, ensure effective care coordination, and improve outcomes for the

HIV/AIDS

patient population.

KEY RESPONSIBILITIES

Know current Ryan White (RW) eligibility criteria Obtain/maintain required RW documents in assigned patients' charts Assess the medical/social needs of patients by completing psychosocial assessments Make necessary referrals according to psychosocial assessment results Take initiative in creating client-centered care plans Follow through with care plans every 6 months to document referral outcomes Manage time efficiently enough to both meet with scheduled patients and complete necessary visit documentation/data Accurately/precisely enters information into the electronic health record and CAREWare systems according to grant reporting needs Works cooperatively with medical providers, early intervention specialists, external support agencies, and other MCMs Effectively and patiently works with patients Attends local/state planning meetings and training programs as advised by supervisor Performs other duties as required

POSITION REQUIREMENTS

Education:

minimum bachelor's degree in social work (or related field)

Experience:

minimum 1 year in social work or care management; minimum 1 year working with persons diagnosed with

HIV/AIDS

Skills/abilities:

proficiency in computer use, keyboarding, and Microsoft Windows/Office programs Mental capacity: LEVEL2=requires intermittent high concentration and normal attention; generally, once learned, job tasks still require attention to recurring variables Physical capacity: Sitting 80%, Standing 10%, and Walking 10% of time Lifting, pushing, or pulling 15% of time; max 25lbs of equipment, paper, or other materials Machines/equipment (hand/eye coordination): Computer-80% of time (normal) Phone-10% of time (normal) Copier-5% of time (normal) Other typical office equipment-5% of time (normal) On-the-job travel: 15% of time traveling, excluding regular commute to primary location(s)

WORKING CONDITIONS

Healthcare clinic setting with frequent exporsure to contagious patients, possible exposure to infectious diseases (bloodborne and airborne), and proxy risk from biohazard waste and equipment; required universal precautions and attention to privacy; recommended attention to prevent repetitive use injuries. Home visits to urban neighborhoods may include exposure to varying cultures, socioeconomic levels, and weather conditions.