Care Coordinator

Care Coordinator Community Infusion Solutions - 3.1 Dallas, TX Job Details Full-time $19 - $23 an hour 10 hours ago Benefits Paid holidays Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Life insurance Qualifications High school diploma or GED Full Job Description Who We Are and What We Do At Community Infusion Solutions, we are passionate advocates for rural health who aim to increase hospital revenue, increase patient access to care, and establish a sustainable outpatient IV infusion service line that drives brand recognition and increases a hospitals ROI. Our desire is to help hospitals develop a program that provides the best service to our clients while being focused on the bottom line, the patients, and the communities we serve. CIS evaluates infusion services to optimize revenue and charge capture opportunities, providing additional value to rural hospitals nationwide. Position Overview Care Coordinators play an integral role in maintaining relationships with staff, nurses, pharmacists, referring physician offices, and our patients. The Care Coordinator serves as a single point of contact in managing and coordinating needs for outpatient IV infusion services in communities across the country. The Care Coordinators primary role is to serve as a patient advocate to ensure patients referred for services relating to IV infusion therapy are treated in a timely manner, while maintaining compliance with established standards of operation. Duties and Responsibilities Patient intake Data entry Patient scheduling Patient follow-up QA for required referral information QA for nursing documentation Pharmacy coordination for patient IV medications Managing phone lines and communications with clients, patients, and referral sources Patient financial arrangements for copays, deductibles, and coinsurance Assist patients in enrolling in eligible patient assistance programs Completing patient satisfaction surveys Rotate on-call duties as assigned Ensuring following days' appointments have been verified and confirmed for attendance Managing the referral fax line new referrals and pertinent documentation Other job-related duties as assigned or ability to pivot when necessary A Can-Do Attitude Requirements High School Diploma Current Certification from a Medical Assisting program 3-5 years of experience in IV therapy and oncology medications preferred Knowledge of medical insurance Excellent communication skills In-person training first 1-2 weeks in at our downtown Dallas HQ Benefits PTO will accrue from day one Paid Holidays Medical, Dental, Vision offered Life Insurance offered 401K with company match offered