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Front Desk/Appointment Coordinator
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Needville Family Dentistry
Needville, TX (In Person)
$36,730 Salary, Full-Time
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Job Description
Join Our Growing Dental Team! We are looking for a friendly, organized, and dependable Front Office Scheduling Coordinator to become the first impression of our dental practice. If you love helping people, enjoy staying organized, and thrive in a fast-paced environment, we'd love to meet you. This position plays a vital role in creating an exceptional patient experience from the moment a patient calls or walks through our doors. What You'll Do Answer incoming phone calls with professionalism and enthusiasm Schedule and confirm patient appointments Manage recall and continuing care systems Check patients in and out efficiently Help maintain a productive and organized schedule Communicate with patients regarding appointments and treatment needs Follow up with overdue patients and unscheduled treatment Assist patients with questions and provide outstanding customer service Work closely with the clinical team to ensure a smooth patient experience What We're Looking For Excellent customer service and communication skills Positive attitude and team-oriented mindset Strong organizational and multitasking abilities Dependable and punctual Comfortable speaking with patients on the phone and in person Ability to stay calm and professional in a busy environment Computer proficiency and ability to learn new software Preferred Qualifications Previous dental office experience preferred but not required Experience with scheduling, reception, hospitality, retail, medical office, or customer service roles is highly valued Spanish-speaking is a plus What Success Looks Like Patients feel welcomed and cared for The schedule stays productive and organized Phone calls are handled promptly and professionally Recall patients are consistently contacted and scheduled The entire team works together to create a great patient experience Compensation & Benefits Competitive pay: $15-$20 per hour based on experience Bonus system Paid training Opportunities for growth and advancement Supportive team environment The opportunity to make a meaningful impact on patients' lives every day Dental care included after 6 months of employment To Apply Please submit your resume and tell us why you would be a great fit for our team. We are looking for someone who is positive, dependable, coachable, and committed to providing exceptional customer service.