Scheduling Coordinator

Scheduling Coordinator McDonough Orthodontics Murray, UT Job Details Full-time $18 - $20 an hour 12 hours ago Benefits 401(k) Paid time off Employee discount Qualifications Computer operation Teamwork Medical scheduling Administrative experience Medical administrative support Phone customer support Attention to detail Patient interaction Clerical experience Handling patient inquiries Full Job Description Position Overview We are seeking a friendly, organized, and professional Front Desk Coordinator to be the first point of contact for our orthodontic patients and families. This role is essential to creating a positive patient experience while supporting the clinical and administrative flow of the practice. The ideal candidate is dependable, detail-oriented, and enjoys working in a fast-paced, patient-focused environment. Key Responsibilities Patient Experience & Communication Greet patients and families warmly upon arrival and departure Answer incoming phone calls in a professional, friendly manner Schedule, confirm, and manage patient appointments efficiently Communicate treatment timelines, appointment expectations, and general office information Maintain patient confidentiality and professionalism at all times Administrative Duties Verify patient information and update records as needed Collect payments, process transactions, and issue receipts Assist with insurance verification, eligibility checks, and basic billing questions Maintain accurate patient charts and digital records Manage incoming and outgoing correspondence Office Operations Coordinate patient flow to support the clinical team Maintain a clean, organized, and welcoming front desk area Assist with recall systems, confirmations, and follow-ups Support office policies and workflows to ensure smooth daily operations Qualifications & Skills Previous dental or orthodontic office experience preferred (but not required) Reception or scheduling coordinator experience (Required) Strong customer service and interpersonal skills Excellent communication (verbal and written) Ability to multitask and stay organized in a busy environment Comfortable with computers and dental management software Dependable, punctual, and team-oriented Personal Attributes Friendly and compassionate demeanor Professional appearance and attitude Positive, solution-focused mindset Ability to remain calm and courteous under pressure

Pay:

$18.00 - $20.00 per hour

Benefits:

401(k) Employee discount Paid time off

Experience:

Receptionist :

2 years (Required)

Work Location:

In person