Medicaid Analyst 1-2

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana. Learn more about Louisiana Department of Health Are you experienced in healthcare administration and looking for a new challenge? Do you value time management, stay organized, and thrive when making independent decisions? Are you motivated, energetic, and ready to join a team that directly impacts the health of millions of Louisianans? A career as a Medicaid Analyst with the Louisiana Department of Health might be the perfect fit! Since its start in 1965 as a federal-state partnership under Title XIX of the Social Security Act, Medicaid has grown to provide vital health coverage to eligible low-income adults, children, pregnant women, seniors, and people with disabilities. As a Medicaid Analyst, you'll help ensure real-time eligibility, support managed care services, and provide excellent customer service—all while contributing to the ongoing evolution of Louisiana's healthcare system. This is your chance to make a meaningful difference in people's lives while building a dynamic and rewarding career. An ideal candidate should possess the following competencies:

Communicating Effectively :

The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.

Demonstrating Accountability :

The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.

Following Policies and Procedures :

The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies. Three years of social services experience; OR Six years of full-time experience in any field; OR A bachelor's degree.

EXPERIENCE SUBSTITUTION

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field. The official job specifications for this role, as defined by the State Civil Service, can be found here .

Job Duties:

Acquire and maintain comprehensive knowledge of Medicaid policies, procedures, and eligibility requirements Determine Medicaid eligibility for applicants and members accurately and in a timely manner using established tools and systems Assist members through multiple channels, including phone, in-person, email, and electronic submissions Receive, review, and process applications submitted by mail, email, online portals, or in person Utilize web-based programs and electronic systems to manage and update member information and eligibility status Provide excellent customer service, answering questions and guiding members through the application and eligibility process Perform routine eligibility activities independently while meeting deadlines and maintaining attention to detail Work efficiently in a combination of sedentary computer-based tasks and high-volume call center interactions Collaborate with team members to ensure consistent and accurate application processing and support Support professional development and career growth by mastering Medicaid eligibility policies and procedures

Position-Specific Details:

Location:

Medical Vendor Administration / Eligibility Field Operations-Region 3 (Thibodeaux) /

Lafourche Parish Appointment Type:

This position may be filled as a Probationary appointment or Promotional appointment

Cost Center:

3052050404 Position Number(s): 50375878, 157411, 50309364, 50593204

Career Progression:

This position may be filled as a Medicaid Analyst 1 or 2 determined by the qualifications of the candidate selected. This position provides the opportunity to advance within this job series.

Compensation:

This position is eligible for the following Special Entrance Rates (SER), as well as a Premium Pay of up to $2.00/hr. for hours worked based on longevity. Medicaid Analyst 1 - $16.42 hr. / $1,313.60 bi-weekly Medicaid Analyst 2 - $17.56 hr. / $1,404.80 bi-weekly

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. • Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete. For information on how to check your application status and understand status updates, please click HERE .

Contact Information:

Shambrielle Pooler Shambrielle.

Pooler@la.gov LA Department of Health (LDH) Division of Human Resources PO Box 4818 Baton Rouge, LA 70821 225-342-6477 This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218. LDH supports Louisiana's commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities. Information on the Louisiana Works, Louisiana Rehabilitation Services is available here . LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.