MI WAYNE-Office Intern (WIOA)

Job Description:

$17.00/hour Scope of Position

• To provide data entry, outreach and administrative support to program staff Essential Functions
• Perform filing and file audits
• Perform timely and accurate data entry
• Assist with tracking and reporting program data and maintaining spreadsheets
• Contact customers to schedule meetings, testing, etc., provide reminders and follow up on customer employment status
• Document all customer contacts and services provided
• Assist program staff with onsite events and activities
• Organize and update training provider information
• Create and update flyers and other promotional materials
• Work confidently with technology and leverage tools such as AI applications and other software solutions for document and workflow creation and revision
• Other duties as assigned Education and Experience Requirements
• Experience in answering and making phone calls in a courteous, efficient manner
• Good interpersonal skills
• Must be computer literate and possess a working knowledge of Microsoft Office
• Typing skills preferred
• High School Diploma or GED required EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our Mission Statement We must strive to create enthusiasm in our clients, see through their eyes, understand their needs and deliver more than they expect. Why We Do What We Do At EDSI
• We believe we can help our customers overcome their most challenging obstacles
• We believe in seeing through other people's eyes
• We believe that we can make a difference in people's lives
• We believe in meeting people where they are today and helping them to realize a better tomorrow
• We believe in living our professional lives in service to others EDSI (Educational Data Systems, Inc.

) is a national workforce development, training solutions and consulting company with a passion for helping great companies and communities train and retain great people. EDSI works with regions, employers and jobseekers to overcome their most challenging obstacles. Founded in 1979 and headquartered in Dearborn, Michigan, the company employs more than 800 people across the country. EDSI is a National Best and Brightest® Companies To Work For award winner. For over 45 years, EDSI has worked with workforce development agencies, regional partners and employers to assess and understand workforce development needs and deliver solutions to build better workforces. The company operates more than 120 contracts providing successful business services and jobseeker placement and retention services across the country. EDSI also provides world class training and consulting solutions to a variety of corporations, public entities and governmental agencies. Our history of success stems directly from our commitment to providing our clients with the absolute highest level of service through our diverse and talented team.