Group Control Analyst

Job Description The Group Control Analyst supports the underwriting team by managing and validating group-related documentation, including enrollment and legal agreements. This role ensures accuracy across systems that impact billing, eligibility, claims processing, and reporting. Key duties include maintaining rate and benefit information, assigning coding for financial reporting, managing contact records (including PHI), and ensuring all data in internal systems (GEMS) is accurate and up to date. The position plays a critical role in supporting customer service by ensuring smooth operations across billing, claims, and eligibility processes. The analyst is also expected to resolve discrepancies, stay informed on regulatory and industry changes, and contribute to process improvements while collaborating with cross-functional teams.

CORE RESPONSIBILITIES

Maintain confidentiality of sensitive information Collaborate with team members to meet department goals Support continuous improvement initiatives and operational efficiency Hybrid Work Schedule We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Education High School Diploma (or equivalent) Bachelor's Degree Experience & Skills Knowledge of claims, enrollment, billing, or customer service processes Strong written and verbal communication skills Experience interacting with both internal teams and external clients Ability to research, analyze data, and provide recommendations Strong organizational and multitasking skills High attention to detail Ability to make sound decisions independently Proven ability to meet deadlines and maintain accuracy Proficiency in Microsoft Office (especially Excel) Experience leading or facilitating meetings Experience with GEMS system Strong understanding of business operations and strategic initiatives Experience reviewing group files Ability to interpret legal documents and benefit structures Background in underwriting Experience using math or statistical analysis Experience working cross-functionally with IT, Sales, or Marketing Experience in Marketing, Sales, Enrollment, Billing, or Claims environments