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Job Description
The Revenue Cycle Management (RCM) Analyst is responsible for developing and maintaining internal and customer-facing reports on a daily, weekly, and monthly basis. This role focuses on extracting and analyzing key performance indicators (KPIs) to identify trends, revenue variances, and areas for improvement. The Analyst will provide executive leadership and management with a monthly executive dashboard(s), meet with management to assess outliers, and deliver actionable insights that support operational and financial decision-making. Track the outcome of actioned insights.
Requirements:
Educational Background :
Bachelor's degree in Data Analytics, Business, Finance, Healthcare Administration, or related field (preferred).
Experience :
Experienced in healthcare revenue cycle management, insurance billing, or financial analysis. Certification in Lean Six Sigma, Tableau, or Power BI is a plus. Experience in process optimization and automation impact analysis. Ability to analyze large datasets, identify patterns, and provide actionable insights. Ability to track actioned insights.
Expert Industry Knowledge:
Strong knowledge of revenue cycle management KPIs and financial analytics. Experience working with healthcare billing systems, payer policies, and compliance regulations.
Collaboration & Communication :
Excellent communication skills (written and verbal) to present data findings clearly to stakeholders.
Detail-Oriented :
High attention to detail and commitment to accuracy in reporting.
Technical skills:
Proficiency in MS Excel, Power BI and data visualization tools. Proficient in Behavior Health Vertical Billing Software.
Adaptability and flexibility:
Strong problem-solving skills and ability to resolve issues efficiently.
Professional & Remote Work Skills:
Self-motivated with the ability to work independently and interdependently in a remote team environment .
Key Responsibilities:
Reporting & Analytics:
Develop and maintain daily, weekly, and monthly reports for internal teams and customers. Extract, analyze, and interpret KPIs related to revenue cycle management, including variance analysis, cash flow trends, denial trends, compliance risks, and operational efficiencies. Create facility type specific report deck that is scalable. Produce monthly KPI reporting. Provide QA with weekly/monthly Analytics reports. find potential problems / track resolution.
Cost Reduction Initiatives:
Identify and investigate data anomalies, revenue loss, and compliance risks, recommending corrective actions. find potential problems / track resolution.
Collaboration & Communication:
Collaborate with teams across the organization to optimize data-driven decision-making and enhance business intelligence capabilities. Support managers and supervisors by providing detailed insights into financial performance and operational trends.
Continuous Improvement:
Assist in continuous improvement initiatives, including automation strategies to enhance revenue cycle processes. Utilize MS Excel, Power BI, and other reporting tools to create dashboards and automate reports. Maintain data integrity (ensure alignment/normalization across all systems). Notify of high/low AR metrics or facility changes find potential problems / track resolution. Support compliance & audit/QA reporting.